NBN contractors cut 2,400 Telstra services

NBN contractors cut 2,400 Telstra services

Summary: NBN construction contractors have accidentally cut a Telstra cable in Queensland, severing the internet connections of 2,400 residences and businesses.

SHARE:
TOPICS: NBN
10

Contractors laying the National Broadband Network (NBN) have cut the internet connections to thousands of homes and businesses in Queensland, a local councillor has said.

Ipswich councillor Paul Tully said the workers cut a major cable outside the Goodna telephone exchange.

Telstra said third parties cut the cable, but would not say whether it was NBN contractors.

Telstra spokeswoman Jane De Gault said 2,400 homes and businesses have lost their internet and phone connections, which won't be fully restored until Friday evening.

"Pieces need to be spliced back together; it's very time consuming," De Gault told AAP.

"You need specialist people, specialist equipment, and there's digging, too."

Tully said he had received numerous complaints over the past six months about NBN contractors abusing householders, blocking roads and driveways, and having inadequate traffic controls.

"NBN is a nightmare for local residents," he said in a statement.

"All the goodwill toward NBN's high-speed broadband network is gone."

Topic: NBN

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

10 comments
Log in or register to join the discussion
  • Me first

    This will obviously be consideredMike Quigley and Conroys fault by some... well after all the always perfect private enterprise, who actually did it, could never be so inept :/
    RS-ef540
    • Funny we're only now hearing about them

      "Tully said he had received numerous complaints over the past six months about NBN contractors abusing householders, blocking roads and driveways, and having inadequate traffic controls."

      Really, you would know reading the "unbiased" IT news sites and NBNCo fanboys.

      The avalanche of news has started. Nice to be vindicated after so much abuse.
      Richard Flude
      • Funny indeed...

        That some selectively expect NBN perfection, even when this was nothing to do with NBNCo per se`...

        I suppose one could always state a fictious page to back themselves and then not supply it, time and time again...

        Vindicated... ROFL

        That's a bit like me employing someone to install a lovely car conting device and when they damage something, I blame you Dick...
        RS-ef540
    • Yep - you first RS with your BS

      I've been looking through all the forums for you. Finally found you. Are your friends here too?

      Keep spruiking the NBN. I'm listening to you. I'll always listen to your witty, non-biases and informative comments.

      So glad you headed this article off with sarcasm. That was close. Be careful.
      sparky_l
      • Gee

        I'll send you an autograph if that will help?
        RS-ef540
  • As Abbott would say "Shit happens"???
    Hubert Cumberdale
  • Mixed messages...

    If Ipswich councillor Paul Tully thinks ""NBN is a nightmare for local residents," why was he only nine weeks ago tweeting an article promoting it's rollout.... hmmmmmm

    https://twitter.com/PaulTully/status/301468875999039488
    vmatto
  • Wheres the facts?

    "Telstra said third parties cut the cable, but would not say whether it was NBN contractors"

    "a local councillor has said" that NBN contractors have cut the cable/s, does he know this for sure? did he walk up to the guys just as they cut through the cable and ask, "hey, do you guys work for the NBN?" sounds like coalition party fear mongering crap to me.
    Lkirkness
  • well we are

    a critical mob. I am sure the tech's who caused this outage made a mistake, has happened before and mostly will happen again sometime.
    Blank Look
    • Agreed

      Wow I agree Visionary... these mistakes do happen, whether it's NBNCo, a contractor or the local Council...

      Unfortunately some wish to blame NBNCo no matter what.
      RS-ef540