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Adobe launches competitor to Google Docs

Tom Espiner ZDNet UK | June 15, 2009 5:22 AM PDT

Adobe has launched Acrobat.com, an online document collaboration tool that the software company is pitching as a competitor to Google Docs.

The cloud-based service, introduced in the United States on Monday, allows business users to collaborate on presentations and spreadsheets that are updated in real-time.

"Sometimes it's hard to work with other people," Erik Larsen, director of product management for Acrobat.com, said in a Friday press call. "Sometimes [circumstances] are inherently annoying. With Acrobat.com, work teams can be in multiple locations. Everyone understands the online medium."

No European launch date has been set for the service, which comes in both free and paid-for versions with tiered benefits. Depending on the package businesses opt for, users can share files, and create and password-protect PDFs. All the packages include online meetings, via Adobe's ConnectNow service, and use of Buzzword, Adobe's online word-processing tool.

The company has introduced two new tools for the Acrobat.com launch: Tables, a spreadsheet that can be edited and updated by multiple participants on the fly; and Presenter, which lets people collaborate on building a presentation. It also provides file storage online.

The service is compatible with Adobe Air and Adobe Reader. In the autumn, Adobe plans to begin an Acrobat.com smartphone service compatible with iPhone, Nokia, Blackberry and Windows Mobile smartphone operating systems.

Larsen said Acrobat.com will be a direct competitor to Google's online document collaboration service, Google Docs. He noted that the major difference between the two is that email does not come with Acrobat.com.

"We don't include email in this service," Larsen told ZDNet UK. "It's not a necessary solution for the future. To make things more efficient, you should bring people to documents, not send attachments in email."

However, Larsen added that it is possible to send email from the service using other email services, including Outlook and Gmail.

Adobe is not concerned about the future launch of Google Wave, Google's upcoming collaboration and communication platform, he said

"Google Wave will make a big splash, [but] it's a complex idea, and I don't think complex ideas work in terms of collaboration," said Larsen. "A survey by Acrobat.com asked business people if they knew the meaning of 'wiki', and only a tiny percentage knew what a wiki was — that's not a complex idea. We are focused on business people, focused on fun, and we're not forcing people to change the way they think."

This year, a number of critical security vulnerabilities have been found in Adobe Acrobat and Reader, and a patch released this week addressed 13 holes in the software. Larsen said that Adobe "takes security seriously" and said Acrobat.com will encrypt data traffic. "We follow industrial best practice," he said. "You can't get to the physical servers, and at the network and application levels we use SSL."

Larsen added that business people could regulate document sharing by protecting files with a password.

Adobe plans to introduce a Linux version of Acrobat.com, but Larsen declined to give a timescale. "It's a matter of finishing our testing," said Larsen. "We have aggressive plans for the end of the year."

For developers, Adobe will provide Acrobat.com APIs, and coders can use the Flash collaboration service to develop apps in real time.

The service is being launched in the US only. The free service allows two people to meet online, but they have no ability to create PDFs. A Premium Basic service at $14.99 (£9) per month, or $149 per year, provides online meetings for up to five participants, with 10 PDFs per month and phone support. The Premium Plus service costs $39 per month, or $390 a year, for up to 20 participants and unlimited PDFs.

This article was originally posted on ZDNet UK.

Talkback Most Recent of 11 Talkback(s)

  • Personally, I LOVE the competition, though, I do hope for interoperability
    and the ability for Adobe and Google users to
    share documents without having to get an account
    on the competing service.
    ZDNet Gravatar
    DonnieBoy
    15th Jun 2009
  • That is not how Google operates
    the very last thing they want is for someone to defect to a competitor.

    ZDNet Gravatar
    GuidingLight
    15th Jun 2009
  • That's unfounded...
    Google is pretty much open with everything they put their hands in... within reason. They open their APIs wide open, and the revolutionary Google Wave will be completely open to anyone.
    ZDNet Gravatar
    Metronome49
    16th Jun 2009
  • RE: Adobe launches competitor to Google Docs
    Adobe.... What's the betting it will be fat, slow and security bugged? That's my experience of Acrobat PDF reader.
    ZDNet Gravatar
    Chalfont
    15th Jun 2009
  • Thanks, but No Thanks!
    MS invented bloatware, Adobe perfected it. Life is too short to sit around and wait for the usual truckload of Adobe code to come down to the desktop and get assembled into something useable.
    ZDNet Gravatar
    xenophanes
    15th Jun 2009
  • Yup, it's slow
    Just tried it and ran into a bunch of issues.
    First, it wouldn't run on Google Chrome (not
    compatible). On IE, pop-up blocker wouldn't
    stop for Import Word doc (even after repeatedly
    telling IE to stop blocking the site). Anyway,
    after restarting IE, turned out to have a cool
    interface and very nice rendering compared to
    Google Apps, but a tad too sluggish to use.

    You're right, it kind of reminds you of PDF
    docs - render great but painfully slow.

    Also, wonder why they named it acrobat.com if
    they want this to compete with Google Apps.
    ZDNet Gravatar
    AllureFX
    15th Jun 2009
  • RE: Adobe launches competitor to Google Docs
    I think Adobe is too focused on paradigm-changing in
    the way its apps function and how elegant they look.
    Google apps may not be elegant but if you know how to
    use MS Office, you have almost no learning curve for
    Google Docs.
    Also, I don't see very solid organizational
    methodology. With G-Docs, you can organize in numerous
    obvious ways--and, of course, search for what you
    want. Adobe also has some organizational capabilities,
    but doesn't appear to let you structure by topic,
    folder, tag, etc.
    I just don't think this is going to set the biz world
    on fire.
    ZDNet Gravatar
    newtbarrett
    15th Jun 2009
  • RE: Adobe launches competitor to Google Docs
    Acrobat.com has been out in beta for a couple of months and I took a look at it back then; but not recently. At the time it was fairly limited and because it is built with Adobe AIR, I suspected it was not very accessible to people using assistive technologies. At the time, I also didn't think Google had anything to worry about. But I will look again.
    ZDNet Gravatar
    jebswebs
    15th Jun 2009
  • but its not free like google
    Sorry, not going to pay for something i can get for free at google. The limitations they put on the free part is crap. PLUS its seriously slow... no thanks.
    ZDNet Gravatar
    paulcampagna.com
    15th Jun 2009
  • That is IF you trust them... I dont.
    And you shouldnt either. Anyone that puts their information "in the cloud" is asking for theft. If you want to protect your information, DO NOT use any cloud-type of service at all. Plain and simple.
    ZDNet Gravatar
    VoiceOfLogic
    16th Jun 2009
  • Exactly right ...
    It's plain naivete to think otherwise.
    ZDNet Gravatar
    BlazingEagle
    24th Jun 2009

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