madison

Ballmer live at D: It's Bing

Ina Fried CNET News | May 28, 2009 8:38 AM PDT

Summary

At the D: All Things Digital conference, Microsoft CEO Steve Ballmer unveils Microsoft's revamped search engine and gives it a name - Bing. CNET News' Ina Fried reports live.

CARLSBAD, Calif.--Microsoft CEO Steve Ballmer kicked off his speech Thursday talking about the economy, though he also plans to show off Microsoft's revamped search engine within minutes.

In a speech at D: All Things Digital, Ballmer was asked by moderator Walt Mossberg to discuss the economy and how long the downturn will last. Ballmer said that he didn't expect the the economic collapse to be a 50-year-thing, but it won't turn around in three months either. (Thanks for narrowing that down)

"People generally agree this is a different recession," Ballmer said. "To think that things would be back in a year seems naive to me."

Had the economy not tanked, Ballmer said the company's research and sales and marketing would have continued to improve.

"You'll do less new," he said, in today's economy.

Update 8:20 a.m. PT: The talk is turning to search. Ballmer says Microsoft is willing to "upgrade" its talent when necessary.

"We're obviously where we are in search, " he said. "We want to do better, no question." 8:22 a.m. PT: More on search.

"It takes persistence," Ballmer siad. "We certainly flailed with Windows before we got it right."

Now showing video on the introduction of search. Jokes about their naming plans and failed Yahoo bid.

And it's... BING.

"We wanted something that unambiguously said search," Ballmer said, explaining why Microsoft decided to rebrand Live Search.

8:30 a.m. PT: Ballmer now talking about why Bing. He said the company wanted something that was short, could be used as a verb and didn't have "negative or unusual" connotations.

He put the renaming in context.

"This is a very important step," Ballmer said. "It doesn't substitute for innovation."

Yusuf Mehdi comes on stage to demo Bing.

Ballmer interrupts to position how far Microsoft has come.

"There's no way to just change the whole game in one step," he said. "There's a lot of unmet needs in this category."

8:35 a.m. PT: Demo showing some of the key features. For example, search identifies best match, sometimes hiding other results when there is one clear match that someone is looking for.

Also includes customer service phone numbers when you search for a company like Amazon.com or Microsoft itself.

8:40 a.m. PT: Now showing the main interface of Bing--it's left hand navigation and breaking down of searches by categories. It's a mix of human and computer categorization, Microsoft said.

On the video search site, when you hover over a thumbnail result it starts playing right from the thumbnail.

8:45 a.m. PT: On to product search. Mehdi howing how it includes user and professional reviews gathered from a variety of sites.

Travel search gets integration with the Farecast site Microsoft bought. Farecast helps predict whether current rates and fares will go up or down.

Mossberg hits on one of the questions I raised about all the integration of content from other sites directly into Bing.

"How about all these people that expect to make money off their Web sites," Mossberg asks.

"Were not trying to get in the way of copyright holders," Ballmer said. "We're not trying to live off other people's work. We are just trying to make a good product."

Ballmer notes some of different ways content gets there. Some is licensed he said, other is what can be crawled "under copyright law."

"We license content to be in here," Ballmer said. "That's a way to do it."

8:45 a.m. PT: Mossberg asks Ballmer what makes him think this will do the trick. Ballmer says that phrasing implies things will change overnight, which they won't.

"My timeframe is 'lots of years'" Ballmer said.

Mossberg noted that Ask had an improved engine at one time that gained share after a relaunch, but the gains faded.

"Ask was not consistent," Ballmer said. "They didn't keep pounding and pounding."

8:55 a.m. PT: So how much is Microsoft spending on ads?

"We'll have a big budget," Ballmer said. "It was big enough that I had to gulp when I approved it," he said, adding that a gulp in a $60 billion company is a big thing.

8:57 a.m. PT: The talk is shifting to smartphones.

Ballmer, not surprisingly, tries to paint the PC as the more important mobile devices.

"Most wireless data goes over PCs," he said. "It doesn't go over phones."

That said, Ballmer agreed that "smartphones are going to increase like crazy."

He said that 500 million smartphones a year are going to be sold over time. "I want to sell a very significant percentage of all of those through our partners," he said. "That is very important financially to us, strategically to us."

8:59 a.m. PT: The talk turns to Netbooks.

Walt Mossberg notes that the research the conference organizers did shows most people don't plan to buy a Netbook even when the economy improves. Ballmer says that has more to do with "fuzziness" around the Netbook brand. He said the figure would be a lot higher if the question asked how many people plan to by a notebook computer.

9:01 a.m. PT: Windows 7 is "on track" for holiday season.

Mossberg asked about enterprise adoption. Would Windows 7 be faster than Vista?

"Vista was faster than XP, ironically," Ballmer said. "Windows 7 has the potential to be faster still than Vista (in the enterprise)"

9:04 a.m. PT: On to questions. The first one comes from a venture capitalist that sees the new Office "ribbon" user interface as a productivity drain.

Ballmer said that "any time you make any change in the user experience of any thing you are going to have people" that don't like it.

"When they change the (Wall Street) Journal, I always hate it for a while," Ballmer said. "Software has that same characteristic."

9:05 a.m. PT: Next question is on search. User asks whether if he is searching for a "Hilton" in "Paris" he gets the result he wants or, perhaps some other result would come up.

(I'll do that search and let you know what happens).

9:07 a.m. PT: Esther Dyson asks about Microsoft's healthcare business.

Ballmer said that the company is investing in several areas, including business intelligence that can merge together several different electronic health records.

That's important, Ballmer said, because it is unlikely that even as records go digital that people will have just one place where all their health data is stored. "You are going to have several records," Ballmer said.

9:04 a.m. PT: A question on Netbooks and Windows 7. Ballmer says computer makers will be able to use Windows XP as well as many versions of Windows 7.

Have you met with Yahoo recently?

"I think there's a lot that can make sense in terms of a search partnership, not an acquisition," Ballmer said. "Whether such a thing will happen I don't know."

As for a meeting, Ballmer noted that Carol Bartz left a message for Ballmer in a book that the D makeup artist had people sign.

"The makeup couldn't fix me if it tried," Bartz wrote, according to Ballmer.

9:14 a.m. PT: Ballmer's done.

Talkback Most Recent of 20 Talkback(s)

  • 40 years and three generations of ........
    Violence in a Capitalist society; we're all screwed in the USA. That is the Wikipedia view of this economic down turn. (open suggestion)!
    ZDNet Gravatar
    Gillman_Zorgam
    28th May 2009
  • Wow and i always tought that the acid one here
    Well talk about a short acid destructing call on the capitalist society .....

    Please sir explain more .....
    ZDNet Gravatar
    Quebec-french
    28th May 2009
  • RE: Ballmer: It's Bing
    Wow, this is very impressive! I like what I see with Bing and will be using it exclusively. It has that feel to it where you know its going to be good, it has all the features I could want, its easy to remember, and its easy to time. I'll be making it my default search engine soon. It will be only a matter of time before Google decides to copy this since that is all they do.
    ZDNet Gravatar
    Loverock Davidson
    28th May 2009
  • Only if it works
    "It will be only a matter of time before Google decides to copy this since that is all they do."

    Kinda like MS trying to be like Apple, monkey see, monkey tries, monkey fails.
    ZDNet Gravatar
    ThePrairiePrankster
    28th May 2009
  • It will work
    Microsoft has spent millions in R&D for search technology. When was the last time Google spent any money on anything? Never. That is why they keep shutting down their services after 6 months. It gets neglected. I'm not sure what you mean by Microsoft copying Apple. I can't think of any good examples of that.
    ZDNet Gravatar
    Loverock Davidson
    28th May 2009
  • Rather unimaginative, LD
    Even you can do better than this. This troll is low quality.
    ZDNet Gravatar
    nizuse
    28th May 2009
  • Thanks for replying
    I'm glad you are making me more of a focal point than you did of Mike Cox. I'll just assume you two had a bad break up. Again, its fans like you that make me smile every day and make me love what I do. happy
    ZDNet Gravatar
    Loverock Davidson
    28th May 2009
  • ZDNet Gravatar
    nizuse
    28th May 2009
  • Really???
    So Microsoft doesn't copy everyone else either?
    ZDNet Gravatar
    beau27
    28th May 2009
  • ZDNet Gravatar
    Loverock Davidson
    28th May 2009
  • a little too quick to adopt
    Interesting that you have already committed to making it your default browser based on a video, not an actual demo. Perhaps you work in the marketing department of a certain software firm in Redmond?
    ZDNet Gravatar
    whooizit1
    29th May 2009
  • Search is still an infant
    and there is a LOT of room for improvement. This battle is far, far from being over.
    ZDNet Gravatar
    No_Ax_to_Grind
    28th May 2009
  • Microsoft BING The COMPLETE REVIEW With Press Release???
    I really think it could make a difference and if it does then an aqusiotion coudl really take place

    here is my review of bing...
    Microsoft BING ? The COMPLETE REVIEW?With Press Release?

    http://technoratisam.blogspot.com/2009/05/microsoft-bing-complete-reviewwith.html
    ZDNet Gravatar
    samzbest@...
    28th May 2009
  • Bing! Bing! Your Dead!
    I think Bing will go the way of Live.com and MSN Search.com.

    If there was anything that Microsoft doesn't appear to understand, it would be search. But some people still design webpages with Frontpage, so who knows.
    ZDNet Gravatar
    nucrash
    28th May 2009
  • RE: Ballmer: It's Bing
    I can not see myself using Bing, as I have never liked using MSN Search, Live.com or even Yahoo!. The only search engine that I have found, that produces results in a fashion that I like is Google. Google is my search engine, my e-mail and also my web tools, like Analytics, and Adsense. Everything I need and use on a daily basis, all in one easy to use interface. Now, as far as searching to find an item I would like to buy, I can not say I or will use a shopping feature on a search engine, which seems to be a big popular feature. I have the sites that I purchase items from, and I don't need a search engine to be a middle man, in a sense.
    ZDNet Gravatar
    mtec007
    28th May 2009

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