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Business execs snub Facebook

Andy McCue, silicon.com | January 22, 2008 11:19 AM PST

Just one of the 12 IT executives in silicon.com's weekly CIO Jury IT user poll said they use Facebook for networking or business-related activities, with most favoring rival social networking tools from either LinkedIn or Plaxo--and good old-fashioned face-to-face contact.

Nicholas Bellenberg, IT director at publisher Hachette Filipacchi UK, said he is on Facebook but only to see how it works.

He said: "It doesn't strike me as being a business tool. I am signed up to LinkedIn and Plaxo. LinkedIn seems to be used most by the people I know, and does seem to generate useful connections or re-connections. Plaxo doesn't seem to do much for me, apart from provide the promise that my contacts are backed up somewhere."

Richard Steel, CIO at the London Borough of Newham, is also on Facebook but again purely for social rather than business-related contacts or networking.

He said: "I actually don't use it all that much as I get irritated at the constant stream of silly applications. I also have concerns about its default privacy settings. I am also on LinkedIn and Plaxo, but haven't actively developed my network. I'm not sure whether that's laziness, lack of time, or failure to prioritize my own future opportunities."

Florentin Albu, ICT manager for the European Organization for the Exploitation of Meteorological Satellites (EUMETSAT), uses several social networking tools with a "varying degree of success" and said for business-related networking Facebook scores lowest.

He said: "The most useful tool for me is by far LinkedIn. The only drawback is that it is largely US and UK oriented. My business is pan-European, and for the EU space I found Xing [ex- OpenBC] to be more effective and popular than LinkedIn. The drawback of Xing is that it is also somewhat less flexible than LinkedIn.

Albu said that as he owns various personal devices he is interested in the Plaxo Pulse sync tool."I have to say it is quite far from delivering on the promise though. The company states the service is still a beta--for which they charge, by the way--but it is more an alpha stage to me. Plaxo Pulse has a great potential though, bringing together business contact details from LinkedIn and various other address books."

But Paul Hopkins, director of ISS at the University of Newcastle, urged IT executives to give Facebook a chance so they can understand possible users of it for their staff and customers.

He said: "For all of us 'oldies', Facebook et al seem awkward and don't fit our way of working but I would urge IT managers to persevere--because this is the environment that your new employees will be expecting to use. I would urge people to look at the possibility of developing some simple Facebook apps for their customers, suppliers or staff to use."

Others simply prefer face-to-face networking. Mark Foulsham, head of IT at eSure, said: "I use LinkedIn occasionally but it's a little too overrun by recruitment organizations and it doesn't beat keeping up with network contacts face to face.

Andy Pepper, director of business IS at Tetley, uses no social networking tools and joked "what a philistine I am."

Mike Roberts, IT director at Harley Street practice the London Clinic, added: "I prefer to network face-to-face. I think the electronic networking is flawed as it is vital to interact in person to get a relationship to be of any value."

Today's CIO Jury was…

Florentin Albu, ICT manager, EUMETSAT
Paul Allen, CTO, Selftrade
Nicholas Bellenberg, IT director, Hachette Filipacchi UK
Mark Foulsham, head of IT, eSure
Ric Francis, executive director of operations, The Post Office
Paul Hopkins, director of ISS, University of Newcastle
Adrian Hughes, head of IS, Amlin
Peter Pedersen, CTO, Rank Group
Andy Pepper, director of business IS, Tetley
Mike Roberts, IT director, the London Clinic
Richard Steel, CIO, London Borough of Newham
Gavin Whatrup, group IT director, Creston

Talkback Most Recent of 6 Talkback(s)

  • If my kids use it....
    My kids use facebook so how serious can it be as business tool, not much as far as I'm concerned. I'm on linkedin and have about 170 connections.

    But I've yet to find it a useful tool either. All I see is a site trying to get as much money out of me as possible. Why am I on it then ? Provides a good means to provide at least some third party validation for the company itself.

    RT
    Web Global Net
    ZDNet Gravatar
    rtwgn
    23rd Jan 2008
  • RE: Business execs snub Facebook
    according to FaceBook McDonald's, and Deutshebank ag seem to find it a great place to work.
    Facebook holds itself out as evolving the op sys for social comouting. its user base is exploding to the point of occasional loading problems.
    at some point people will relize that FB is an extension of an old workjsharing concepot that we were using in the late 90s to improve efficeincy, and will be held out as the answer to social/work time---the ansswer to browing the net while at work... be at FB and no where else.
    since the lower end of marketing --the guys who teach marketing--are writing books about how to use FB as a marketing tool, its actual networking power is only beginning to be tapped.
    the idea that it is a "college kids" environmnet hasnlt been true for a year.
    i've been commenting on FB's social engineering power on my blog for 4 months.
    ZDNet Gravatar
    gabrielbear@...
    23rd Jan 2008
  • These business execs need to take the blinders off...
    Rule #1: Go to where the customers are.

    As a "networking" tool for personal and/or professional development... yeah, there might be better options. But if one can get past the notion that that is the be-all and end-all of these kinds of sites, then the execs are missing the big picture and should be, uhm, fired for lack of vision.

    If you've got a good work place and a dynamic, collaborative culture, it makes sence to have people from your organization be on those sites -- they promote the company/organization in directly. If you have a controlling workplace culture, well, everything is spin anyway and very few intelligent people will listen to your "image" -- and instead watch your actions. If these execs want to promote their business, potentially find new talent, well... go to where the people are.
    ZDNet Gravatar
    casachs
    23rd Jan 2008
  • RE: Business execs snub Facebook
    I agree. I merely use facebook from time to time to interact socially. I use LinkedIn and Plaxo to network on a professional level. Plaxo updates my contacts with new info and when I change my phone number I don't need to contact over 200 people to let them know about it. It gets updated in their 'contacts', providing they also use Plaxo.
    ZDNet Gravatar
    leon.stapelberg@...
    24th Jan 2008
  • RE: Business execs snub Facebook
    I've used MySpace and Facebook; the latter has a lot of silly widgets. I like BlackPlanet, which has social, dating, and businwess profile networking.
    ZDNet Gravatar
    Namorado_TX
    24th Jan 2008
  • RE: Business execs snub Facebook
    Let's get a factual look:
    http://bridgesolution.com/WorkGroups_on_FB.html
    good enough for intel, shell, BP and price waterhouse.
    ZDNet Gravatar
    gabrielbear@...
    24th Jan 2008

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