Gmail becomes mainstream for businesses, Gartner

Gmail becomes mainstream for businesses, Gartner

Summary: Google's Gmail service is now mainstream as an email provider for businesses.

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Google's Gmail service is now mainstream as an email provider for businesses, and rivalry between the company and Microsoft leaves little space for any other player in cloud-based enterprise email, according to Gartner.

Web-hosted services account for between three and four percent of the overall enterprise email market, the analyst firm said on Friday. In this relatively small sector, Google is a major player, it noted. While Google's share in enterprise email overall hovers at around one percent, it has close to half of online enterprise email, the firm's research has shown.

Nevertheless, the analyst firm expects Google's share of the overall enterprise email market to hit 10 percent within a few years. Online email services will make up 20 percent of the total market by the end of 2016, and 55 percent by the close of 2020, it predicted.

For more on this story, read Gartner: Gmail is now mainstream for enterprise on ZDNet UK.

Topics: CXO, Apps, Browser, Cloud, Collaboration, Google, IT Priorities

David Meyer

About David Meyer

David Meyer is a freelance technology journalist. He fell into journalism when he realised his musical career wouldn't pay the bills. David's main focus is on communications, as well as internet technologies, regulation and mobile devices.

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22 comments
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  • RE: Gmail becomes mainstream for businesses, Gartner

    Would deffo recoomend Gmail, spec if you enjoy the Chinese reading your emails.
    daniejam10
    • RE: Gmail becomes mainstream for businesses, Gartner

      @daniejam10 <br><br>My question to You is, would you enjoy reading Chinese emails if it was or wasn't your job. Food for thought.<br><br>FYI: Microsoft just <a href="http://www.zdnet.co.uk/news/compliance/2011/08/23/microsoft-signs-cloud-deal-with-chinese-linux-provider-40093747/" target="_blank">signed</a> a pack with China. So what's your alternative? Hotmail?
      Return_of_the_jedi
      • Office 365. Why would you use Hotmail or gMail

        @Return_of_the_jedi

        It doesn't make any sense at all.
        William Farrell
      • RE: Gmail becomes mainstream for businesses, Gartner

        @Return_of_the_jedi

        I said would you enjoy the Chinese reading your emails, because they constantly get access to the Gmail servers and read loads of people's emails, hence why Google threatned to leave China.
        daniejam10
      • RE: Gmail becomes mainstream for businesses, Gartner

        @William Farrell<br><br>365 has <a href="http://www.itnews.com.au/News/271835,is-microsoft8217s-office365-vulnerable.aspx" target="_blank">no uptime</a>.
        Return_of_the_jedi
      • RE: Gmail becomes mainstream for businesses, Gartner

        @daniejam10<br><br>I'm not a Chinese dissident. So should I worry? What can they do to ME via reading my emails in China. Garnish my wages? I just don't see what's all the paranoia is about.

        PS. O i'm late but I just got it. Cuz it's Google.
        Return_of_the_jedi
      • Has GMail figured out how to sort yet?

        Are they still arrogantly telling customers "thou shall not sort"?
        LBiege
      • RE: Gmail becomes mainstream for businesses, Gartner

        @LBiege

        I Don't use Gmail, so I don't know. Check Gmail's FAQ.
        Return_of_the_jedi
      • RE: Gmail becomes mainstream for businesses, Gartner

        @Return_of_the_jedi <br><br>"365 has no uptime."<br><br>Would you like for me to link to Google's outages? I didn't think so. I might also add that Google has no service and support. Ask all the companies who've tried. Google is a joke. They are incapable of servicing and supporting anyone, much less enterprise. They have don't even have support for consumers.<br><br>As for Office 365, I'm not sure what relevance it has to the article in question, but it's stomping the sh*t out of Google's competing services. LOL!
        jhammackHTH
      • RE: Gmail becomes mainstream for businesses, Gartner

        @Return_of_the_jedi "My question to You is, would you enjoy reading Chinese emails if it was or wasn't your job."

        Why should Google care? They've been reading people's emails since they started Gmail. In fact, they are experts at it.
        jhammackHTH
    • RE: Gmail becomes mainstream for businesses, Gartner

      @daniejam10
      I agree. How dare Google sign a deal with Baidu to provide their english searches. They should pulled out for the security of their users life MS.
      anono
  • RE: Gmail becomes mainstream for businesses, Gartner

    These are my opinions only and in no way are they meant to offend anyone. If for any reason you feel the need to contact me in any way regarding these posts, especially for inappropriate wording or a perceived derogatory statement, please feel free to contact me. I am all over the Internet and you can find me there.
    Return_of_the_jedi
    • RE: Gmail becomes mainstream for businesses, Gartner

      @Return_of_the_jedi "I am all over the Internet and you can find me there."

      Obviously! You've never been laid a day in your life.
      jhammackHTH
  • RE: Gmail becomes mainstream for businesses, Gartner

    Do real businesses think I will have competence in them if I get their mail from Gmail especially request for sensitive information? I don???t think so.
    Gmail phishing scam anybody
    Richardbz
  • Funny since Gartner is piloting Gmail right now

    Amazing how this suddenly became relevant to them.
    indiffer3nce
  • How ironic...

    Gartner is in the midst of their Gmail pilot...once again...its a bandwagon jump.
    indiffer3nce
  • Office 365 & BPOS

    The service that customers ARE WILLING to pay for!
    Joe_Raby
  • RE: Gmail becomes mainstream for businesses, Gartner

    This is amazing,I just got a $829.99 for only $103.37 and my mom got a $1499.99 HDTV for only $251.92, they are both coming with USPS tomorrow. I would be an idiot to ever pay full retail prices at places like Walmart or Bestbuy. I sold a 37" HDTV to my boss for $600 that I only paid $78.24 for. I use http://alturl.com/9yhe4
    lawrenceweeks
  • RE: Gmail becomes mainstream for businesses, Gartner

    Both Google and Microsoft will continue to improve their products. As the the feature gap narrows and email becomes even more of a commodity, gmail is going to have two affects:

    1. Some businesses are going to decide gmail "good enough" and use it.
    2. Microsoft is going to be forced to reduce the price of Exchange in order to compete.
    normcf
  • RE: Gmail becomes mainstream for businesses, Gartner

    Gmail evolved very much. It was too slow at the beginning of his service. We use at our <a href="http://www.kecioyun.com">oyun</a> company gmail's feautures for this reason.
    oyunlar