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iPhone owners say iOS 4.0.1 installation buggy

Erica Ogg CNET News | July 16, 2010 5:30 AM PDT

Summary

iPhone owners attempting to install the latest software update from Apple Thursday afternoon say that the process repeatedly fails.

iPhone owners attempting to install the latest software update from Apple Thursday afternoon say that the process repeatedly fails. The reports cropped up on Apple's own support forums.

A user with the handle evan127 wrote Thursday, "So, this is the seventh time I've tried to restore. I keep getting error 9. I've tried both usb ports and another cable. Now I am trying a new user account. What else can I do?...I get 3/4 of the way through the firmware update and it gives me an error."

Other users reported similar experiences. "I'm having the same problem everyone else is reporting with the upgrade timing out 2/3 of the way through," wrote user stteve. "I've tried all the things recommended on the Apple site, from deleting software, trying another computer, etc."

For more on this story, read iPhone owners report iOS 4.0.1 installation errors on CNET News.

Talkback Most Recent of 28 Talkback(s)

  • Reports cropped up on Apple's own support forums?
    You mean to say Apple didn't take them down yet?
    ZDNet Gravatar
    John Zern
    16th Jul 2010
  • "It just works" (75% of the time)
    Apple can't buy a break this month.
    ZDNet Gravatar
    trickytom2
    16th Jul 2010
  • I think that
    Apple hired too many former M$ engineers to work on iCrap.
    ZDNet Gravatar
    Linux Geek
    16th Jul 2010
  • So,
    are you saying that without those MS engineers, nothing Apple made woruld work?
    ZDNet Gravatar
    John Zern
    16th Jul 2010
  • 2 million phones and a few hundred complaints
    I'd say a 99.9999999% success rate is pretty good. But, of course, today's fashion style is to beat up on Apple. Revenge of the high school geeks in polyester pants against the good looking guy who got all the girls.
    ZDNet Gravatar
    frgough
    16th Jul 2010
  • That's what happens when you are #1
    @frgough
    Conficker affected 0.01% of North American computers but the media beat up on MS. Funny though that I didn't see you apologizing for that multi-national, multi-billion $$$/year mega-corporation.

    Cue the double standards...
    ZDNet Gravatar
    NonZealot
    16th Jul 2010
  • Very nice.
    But then again, frgough has a silly excuse for that.

    He has pletty of time to come up with them, seeing he never got the good looking girl in high school, so he doesn't get out much into the real world. wink
    ZDNet Gravatar
    John Zern
    16th Jul 2010
  • RE: iPhone owners say iOS 4.0.1 installation buggy
    @frgough
    Are these complaints to Apple, a specific division of Apple, AT&T, or all three?

    FUnny considering the method Apple uses to censor blogs and other online spaces....

    There number is like the tipo of the iceberg - just a small bit of the real whole.
    ZDNet Gravatar
    rhonin
    16th Jul 2010
  • Those jumping in on the Apple gang rogering...
    need to remember a sword has two edges.

    Wonder why other phone makers are not joining in on the feeding frenzy? Because they know that all phones can have issues with antennas depending on a variety of situations. No one wants to be in the media crosshairs.
    ZDNet Gravatar
    CowLauncher
    16th Jul 2010
  • RE: iPhone owners say iOS 4.0.1 installation buggy
    @CowLauncher

    Um, Motorola/Verizon Droid X ads openly mocked the issue in full page nyt ads.

    Oh yeah, also Nokia:

    http://www.techradar.com/images/zoom/nokia-1-apple-0-699572
    ZDNet Gravatar
    Helio99000
    16th Jul 2010
  • You are right, a sword DOES have 2 edges, Apple should remember that
    @CowLauncher
    *cough* I'm a Mac vs I'm a PC ads *cough*
    *cough* Get a Mac: It Just Works *cough*

    The truth is that Apple deserves to be roasted for the fairly minor issues that plague it. They are simply being held up to the same standards they set in their ad campaigns.

    I'm actually thinking it is wonderfully fitting that Apple is getting roasted on a minor issue and that this is obviously bothering you to tears. After all, you've been cheering the media doing this to MS about minor issues for years, it's about time that it came back to bite you on your rear!! happy
    ZDNet Gravatar
    NonZealot
    16th Jul 2010
  • RE: iPhone owners say iOS 4.0.1 installation buggy
    @NonZealot Minor issues for MS ? Where do you live ? I'm still remembering the MS help desk line when I had a HUGE problem with my legitimate Windows XP install. In short: Not our problem, find by yourself, we won't bother with it. But Windows OS is so cheap apparently wink
    ZDNet Gravatar
    atari_z
    16th Jul 2010
  • So you had a problem.
    @atari_z: I'm still remembering the MS help desk line when I had a HUGE problem with my legitimate Windows XP install.

    No one is saying Microsoft is perfect...unlike Apple.
    ZDNet Gravatar
    ye
    17th Jul 2010
  • RE: iPhone owners say iOS 4.0.1 installation buggy
    Hmm. 4.0.1 worked great for me! I had a few problems and it took hours to install v4, but 4.0.1 went lickity split!
    The bar change is strange - they change all the time now!
    I think they fixed some other things as well as it seems to run better than v4.0 on my iPhone 3G.
    ZDNet Gravatar
    rossdav@...
    16th Jul 2010
  • Can the Apple zealots please provide a single number?
    At what point must a problem be widespread enough for bloggers to report on it? If you could actually choose a single number instead of what you have been going with up until now (99.9% of Apple users affected before a problem can be discussed vs 1 Windows user affected before the story must be bludgeoned to death), that would be fantastic. Thanks in advance!

    Cue the double standards...
    ZDNet Gravatar
    NonZealot
    16th Jul 2010

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