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Treasury shuts down mortgage scammers who used Google ads

Jay Greene, CNET News | November 16, 2011 12:21 PM PST

Summary

The Treasury Department shut down 85 alleged online mortgage scams that advertised with Google to target struggling homeowners.

The scammers allegedly preyed on homeowners seeking to lower their mortgages through a program created by the Troubled Asset Relief Program, or TARP, created by the federal bailout in 2008. The TARP program, known as the Home Affordable Modification Program, offers homeowners who are having difficulty paying their mortgages a way to alter their payments to ease the burden.

In a press release today, the Treasury Department alleged that scammers charged those homeowners fees for lowering mortgage payments, something the companies never actually did. And the agency alleges that the companies lured victims with online ads placed using Google tools. Scammers targeted unsuspecting victims by buying key words from Google for search advertising.

"Many homeowners who fall prey to these scams, initially do so through these Web banners and other Web advertising," Christy Romero, Deputy Special Inspector General for the Troubled Asset Relief Program, said in an interview.

She declined to say if the agency would hold Google accountable for taking ads from rogue mortgage companies, or whether it would seek to fine the Web giant. The agency said that, at its request, Google suspended advertising relationships with more than 500 Internet advertisers and agents associated with the 85 alleged online mortgage fraud schemes and related deceptive advertising.

A Google spokeswoman declined comment.

One Google critic, the public advocacy firm, Consumer Watchdog, wants Google held accountable. It put out a report in February blasting Google for taking these fraudulent ads.

"Google's ethos has been to look the other way when its advertisers do evil things," said Consumer Watchdog president Jamie Court. "This a very important warning to Google and other web advertisers that they cannot see no evil and hear no evil if they are raking in big advertising bucks from the evil doers."

He suggests that Google be fined in order to help compensate the victims of these scams. It's unclear how much money Google has taken in from the ads.

In August, Google agreed to pay $500 million to settle claims that it took ads from rogue online Canadian pharmacies in violation of federal law. In that case, the Department of Justice found that Google had knowingly accepted ads from companies that were illegally selling prescription drugs in the United States.

The settlement was one of the largest ever in the United States according to the Justice Department. The total covered the gross revenue received by Google as a result of Canadian pharmacies advertising through Google's AdWords program, and the gross revenue made by those pharmacies from their sales to U.S. consumers.

In the mortgage case, scammers often sought up-front fees to assist with applying for the mortgage modification program, even though the program is free. The rogue companies also encouraged homeowners to stop paying their mortgage and to cease all contact with their lender. Then, they sought to get homeowners to send them mortgage payments, transfer property deeds and release sensitive personal financial information.

To appear more legitimate, the scammers often claimed to be affliated with the U.S. government, used a government seal on their sites, and sometimes adopted government agency-sounding names.

While shutting down the advertising relationships with Google won't end the scam, it will put a dent in the rogue operators ability to target new victims.

"Sometimes, when we catch these con-artists, it's too late to help homeowners," Romero said. "We decided to target the people behind these deceptive ads."

She added that the agency's investigation is ongoing.

About Jay Greene
Jay Greene, a CNET senior writer, works from Seattle and covers Microsoft, Google and Yahoo. He's the author of the book, Design Is How It Works: How the Smartest Companies Turn Products into Icons (Penguin/Portfolio). He started writing about Microsoft and technology in 1998, first as a reporter for The Seattle Times and later as BusinessWeek's Seattle bureau chief.

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Google roba dinero con sus anuncios.si algun Hispanic lee ...
mipasatiempo 19th Nov
algo en este blog es la realidad.Yo compre algo de google casi 3 anos antes y fue una farza lo que vedia un fraude.Yo reclame a ellos en Nevada tienen una oficina y ellos dijeron que regresarian mi dinero. NUNCA HICIERON UN REFUND..NEVER,NEVER.sorprendente google roba dirnero son unos criminales tambien.
Great- They whacked a few crooks on the knuckles, but don't prosecute to the full extent of the law. If you can make a few $million without any real penalties, why not do it? If Google and all the other 'enablers' of comparable scams are held liable and suffer financially, the entire internet will become more trustworthy.
No, it is not Google who should decide what is or is not legal activity. Google is no more liable than the New York Times, should these scammers have any ads in the paper. I don't know if it is the Treasury Department's job or not, but it certainly is the duty of the government to enforce the law. I, for one, do not WANT Google, or any other private business, to become the police force, thank you very much.

WTF? Why are there no arrests? Why aren't the scammers in jail? Is the Treasury Department going to let the criminals go in lieu of extorting cash from Google? Someone is not doing there job.....but it isn't Google.
Section 230 of the Communications Decency Act gives Google statutory immunity as a content provider. How do paid content (Ads) differ? It's user generated; why wouldn't the CDA apply? Any lawyers want to chime in? (Btw, don't bash Google. . .CDA needs some accountability in it. You can see here how far it can be taken. http://www.seomoz.org/blog/the-anatomy-of-a-ripoff-report-lawsuit )
"Google's ethos has been to look the other way when its advertisers do evil things,"
If a magazine published an ad and that merchant performed illegal acts as a result of that ad, is the magazine liable? If I place an order for that magical slice-o-matic I saw on TV and it never arrives, can I sue the TV company who accepted that ad?
Of course not...It is not the responsibility of the venue to perform due-dilligence on every merchant that wishes to place a ad in their venue...this would be impossible!
Caveat Emptor! people wake up and use what's left of your brain!
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RE: can I sue the TV company who accepted that ad
fatman65536 Updated - 16th Nov
@tech_ed@...

Do you mean the TV stations that run this scammers' ads???

http://www.wtsp.com/news/local/article/220229/8/Accident-victim-says-she-was-duped-by-1-800-ASK-GARY

This guy, and at least two legal firms that are associated with him spend a small fortune in ads on local stations.

He should change his phone number to 1-800-SHYSTER!

BTW, it appears that they have attracted some unwanted attention from both the state and the Feds.

http://www.tampabay.com/blogs/venturebiz/content/report-ask-gary-medical-referral-service-under-state-investigation-fbi-inquiry-insurance-fra
@fatman65536

Gives a whole new meaning to the phrase "Criminal Lawyer", doesn't it?
Are you forgetting Obama and Google are close friend. Obama (Biggest spam artist know to man) does not rock Google with a heavy fine because this would cut into his campaign moneies.
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Yawn
rmhesche 16th Nov
@JeReese
.
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Mortgage Scammers
Kaffeguy 16th Nov
I have a question? How would Google or any online advertiser know that a company is legit, or not a scam? Is there a way to find out?
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Gold, Glen Beck and Fox?
rmhesche 16th Nov
Beck hawks gold through Fox and whatever radio network, for a company that I hear is being investigated for crooked dealings.

Does this mean Fox is liable?

OTOH Beck had a ready made audience of fools, taking their money would be easier than a TV preacher fleecing his flock.
Perhaps these mortgage shysters could be given some mortgage free accomodations at the former terrorist accomodations at Guantanamo Bay
algo en este blog es la realidad.Yo compre algo de google casi 3 anos antes y fue una farza lo que vedia un fraude.Yo reclame a ellos en Nevada tienen una oficina y ellos dijeron que regresarian mi dinero. NUNCA HICIERON UN REFUND..NEVER,NEVER.sorprendente google roba dirnero son unos criminales tambien.

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