madison

Ubuntu aims at healing Linux's 'paper cuts'

Jonathan Bennett ZDNet.co.uk | June 16, 2009 9:14 AM PDT

Summary

Canonical has started a project called "One Hundred Paper Cuts" - it's aimed at getting rid of small issues with the UI that together end up as a world of pain, hence the name.
Canonical, the company behind Ubuntu Linux, has started a project to fix all the niggling user interface annoyances in its distribution.

Called "One Hundred Paper Cuts", it's aimed at getting rid of small issues with the UI that together end up as a world of pain, hence the name. It's just a special bug reporting tool, but they're looking for specific, system-wide issues that aren't true bugs, but still get in the way of ease of use.

It'll be interesting to see the results. One of the problems with usability is that often what people tell you is the problem isn't really what's wrong. There's a mantra in usability of "Don't ask — observe", and it exists for a very good reason. You'll get a far more accurate picture of what in a UI slows people down by watching them than you will from self-reported systems like this.

This isn't to say One Hundred Paper Cuts is a bad idea; It's not, and I'd even urge you to take part. However, the results will be interesting to read as a study of human behaviour, as well as helping Canonical make Linux more usable.

This article was first posted on ZDNet UK.

Talkback Most Recent of 136 Talkback(s)

  • Ubuntu aims at healing Linux's 'paper cuts'
    Papercuts? More like deep stab wounds that require major surgery.

    You can't polish a turd. It still has linux underneath it. The problem is there is no fixing linux. Its inner workings of being a mesh of patches taped together make it very hard to develop and use. You can't just slap a new UI on it and think its going to magically work. That is why this project will fail. What ever happened to Ubuntu's trying to make its UI more "Mac OS X" like? Another failed project. This is nothing more than putting lipstick on a pig.
    ZDNet Gravatar
    Loverock Davidson
    16th Jun 2009
  • Yawn.
    nt.
    ZDNet Gravatar
    nizuse
    16th Jun 2009
  • I would disagree..
    Linux is not a turd. The problem is that its not really commercially viable (for the desktop/home user) so there are very few mainstream programs that function natively in Linux (World of Warcraft?).

    Yes there are "workarounds" - but at what point does it virtually become irrelevant, I think it already has. Once more vendors develop Linux branches then it will truely be viable.
    ZDNet Gravatar
    JT82
    16th Jun 2009
  • I wouldn't
    You just said it yourself that linux is not a viable platform. Somehow ubuntu thinks that slapping a semi-pretty face on it will somehow make it better and fix all of its internal flaws. That is just simply not the case and will do very little if anything at all to help linux.
    ZDNet Gravatar
    Loverock Davidson
    16th Jun 2009
  • ZDNet Gravatar
    someitguy79
    16th Jun 2009
  • Nor as a server
    Linux fails in every possible way on the desktop or on the server. Ubuntu is just trying to pretty it up to deceive users into believing its good.
    ZDNet Gravatar
    Loverock Davidson
    16th Jun 2009
  • uh huh
    I'll believe that when I see it.
    ZDNet Gravatar
    someitguy79
    16th Jun 2009
  • Nope
    I'll believe linux works properly when I see it.
    ZDNet Gravatar
    Loverock Davidson
    16th Jun 2009
  • @loverock
    No you won't. You are shill or a troll plain and simple.
    ZDNet Gravatar
    someitguy79
    16th Jun 2009
  • @someitguy79
    Don't blame me for the many faults that were coded into linux. I didn't put them there and due to them being so entrenched into the kernel you will need to bring that issue up with Linus. I'm merely pointing them out as a warning to others.
    ZDNet Gravatar
    Loverock Davidson
    16th Jun 2009
  • Here's a novel idea...
    Please provide evidence to back up your statement.

    Or don't...
    ZDNet Gravatar
    Viva la crank dodo
    16th Jun 2009
  • I already have
    Read my posts. Just stating the facts.
    ZDNet Gravatar
    Loverock Davidson
    16th Jun 2009
  • You seem confused
    Facts and evidence are not the same. Neither can a "fact" truly be classified as such unless there is evidence to support it. If what you state is truly fact, where is the documented evidence?
    ZDNet Gravatar
    Viva la crank dodo
    16th Jun 2009
  • If Linux is so bad, why is Microsoft so scared?
    It's obvious that Microsoft is scared of Linux. Why do you think that you can still buy netbooks with XP on them? Why does Microsoft sell versions of Windows for $3 in non-developed countries?

    Microsoft doesn't want Linux to ever gain any kind of critical mass. Keeping Windows cheaply available on netbooks and third-world computers helps them achieve this goal.
    ZDNet Gravatar
    K B
    16th Jun 2009
  • Windows Competition
    The biggest threat MS sees to Vista and Win7 is
    pirated versions of XP and WIn7, then followed
    a log way behind by Linux.
    However there is one important thing to note,
    Linux is just the Kernel. Like Mach kernel is
    for OS X, (Which is based on BSD anyway) Most
    of the tools and utilities come from GNU. These
    are very similar in most linux distros and in
    OSX. This is the nature of the Unified part of
    the name UNIX. Many tools and utilities can be
    designed across Linux and OS X because of a
    common security model and similar file system
    layout. The differences are more apparent in
    the GUI. In linux, you can pretty much use
    whatever you want. In OS X, you get Aqua or X11
    only (Although I believe KDE is working on a
    native OSX port)
    Application installs - I think the Apple method
    is pretty good as all of the application
    packages come in one file, and ussually are
    very easy to remove or move. However .RPM and
    .deb files for Linux make installing and
    removing most software a single line command.
    Compare this to MS and the .msi model. This is
    better than it used to be, but still hard to
    track down dependancies and remove the app when
    the install goes pear shaped.
    For me though what takes the most time is
    mapping drives (NFS, CIFS etc) This should be
    mush more seamless than it is. FUSE makes a
    difference here with file systems that can be
    mounted in user space, but performance is an
    issue there. The UI itself is pretty good. I
    like both KDE and Gnome. The default
    settings/themes usually last no more than 30
    seconds on my machines though 8)
    Usability studies sometime provide good
    results. I really like the application menu
    panel in KDE that came out of Novells study,
    but I don't like the Gnome one so much.
    The only really sucky part of the normal
    GNU/Linux desktop is monitor and desktop
    resolution changing. This has to be made much
    slicker on desktops and laptops. I love the way
    OS X fades all of the major screen changes. I
    have never seen it display a bunch of crap from
    the video card memory the way i've seen on
    Linux and Windows (Vista and Win7 are a big
    improvement here over XP)
    ZDNet Gravatar
    chromeronin
    17th Jun 2009

Talkback - Tell Us What You Think

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity