Asia's telecom operators have pointed to inter-operator tariff agreements as the main cause of high data-roaming costs, but stressed they have taken measures to bring down prices and prevent customer "bill shocks".
Singapore-based telco StarHub's vice president of personal solutions, Joanna Chan, said data roaming is an "expensive service to provide" due to the costs the company has to bear when customers utilise other telcos' networks while overseas.
To mitigate costs, she told ZDNet UK's sister site ZDNet Asia in her email that the Singapore telco has inked "special arrangements" with roaming partners, to offer discounted data-roaming access to customers when they use selected overseas mobile networks in 21 destinations in Asia, Europe and America.
For more on this ZDNet UK-selected story, see Telcos: Carrier-to-carrier deals hike data roaming fees on ZDNet Asia.
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