Panel: Applying digital marketing tools means rethinking verticals altogether

Panel: Applying digital marketing tools means rethinking verticals altogether

Summary: Digital marketing isn't just about mobile advertising or rolling out an app. It's about rethinking marketing from the ground-up.

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But the influence of digital technology goes deeper, which Megibow hinted could be seen in the way certain retailers are changing the way they sell products. He explained it's not enough just to try to design a website like one would design a store as a "glossy brochure of their brand's DNA" with certain products in the forefront.

But the tablet, however, was a game changer, according to Reynolds -- so much so that he said it spurred interest across the organization to tailor content to what the reader wants.

Cooperstein concurred, citing Gilt and MyHabit as examples of companies that are changing the way they drive people to a purchase.

Pointing towards the rise of online flash sales, Cooperstein chuckled they "make you start drooling at 11:45AM ET."

"The sale is what drives the activity," Cooperstein said. "The innovation is not just coming from doing things the old way in a digital context but what digital does to recreate the business you're in."

While retail is possibly making faster strides with these trends, there are plenty of verticals holding out.

One channel that has been particularly known to be resistant to change in the last decade is the publishing industry.

Condé Nast's vice president of marketing analytics, Chris Reynolds, defended that the venerable publishing house has been a print company for the last 100 years.

He stepped away from referring to "resistance" against change, but Reynolds commented that "there's an infrastructure where we're built to create magazines."

"The regular Internet was a foreign concept for a lot of editors," Reynolds remarked.

But the tablet, however, was a game changer, according to Reynolds -- so much so that he said it spurred interest across the organization to tailor content to what the reader wants.

Reynolds cited that one of the biggest pieces of internal research at Condé Nast in the last two years was to track the "consumer's decision journey" over a number of different verticals from fashion to automobiles.

"Even though everyone talks about big data, we're just not there yet," Cooperstein lamented. "Anyone who can crack even a piece of it has the attention of the marketer."

He explained that concept of the "journey" took hold at Condé Nast, citing that a lot of brands within the publishing house realized they needed to figure out how to fit into that roadmap.

Nevertheless, given how new digital marketing still is, there are plenty of potential pitfalls that have even yet to be discovered and resolved.

Big data, for example, is often touted these days as golden ticket to improving bottom lines. Aside from the fact that big data needs to be mined and analyzed before any decisions can be made, Cooperstein suggested there isn't enough enough data yet, especially when it comes to consumer behaviors and algorithms.

"Even though everyone talks about big data, we're just not there yet," Cooperstein lamented. "Anyone who can crack even a piece of it has the attention of the marketer."

More coverage from the 2013 Adobe Summit on ZDNet:

Topics: CXO, Data Management, E-Commerce, Mobility, Social Enterprise

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  • Interesting

    It is now six days since this article was written and yet I see no comments here. I myself have read it over and over again these few days and find it very interesting yet I dont really have anything to comment on.

    Is the lack of comments because it is not a stupid Microsoft-vrs-Apple bout?

    I think ZDNet should introduce a reader scoring system (eg: stars on scale 1 to 10) for all the articles. I hope they're not judged internally by how many comments they generate.

    Well done, Rachel.
    fifidonkor@...