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IP conferencing, Widgets for mobiles and WLAN-to-GSM roamingHere's an exterior view of France Telecom's Boston research and development lab, one of the company's 14 labs worldwide. The R&D operation employs a total of 4,200 researchers, 15 of whom are located here in Cambridge, Massachusetts.
France Telecom is pushing R&D as a way to boost innovation and beat its competitors. It plans to raise its R&D budget - currently about €600m or 1.5 per cent of France Telecom's turnover - by 50 per cent from 2005 to 2008.
All photos: Sylvia Carr
This quote represents the type of far-reaching research the lab aims to conduct.
Eric Dufresne, MD of the France Telecom Boston R&D Lab, said: "We're not trying to deliver standard products but investigate new and emerging technologies."
At the same time, the researchers' work is guided by what France Telecom's customers want.
Dufresne said: "We're very focused on what the customers expect from us - to do the right thing. We need to understand our customers' needs."
One of the areas the Boston lab focuses on is voice over IP (VoIP) for the enterprise.
Here Clement Lizhtenauer of France Telecom-owned Equant demonstrates how, with the company's Business Everywhere product, one can place a VoIP call while simultaneously sending a large file and videoconferencing to a colleague - and the quality of the voice transmission does not degrade significantly.