3 of 7Image
This quote represents the type of far-reaching research the lab aims to conduct.
Eric Dufresne, MD of the France Telecom Boston R&D Lab, said: "We're not trying to deliver standard products but investigate new and emerging technologies."
At the same time, the researchers' work is guided by what France Telecom's customers want.
Dufresne said: "We're very focused on what the customers expect from us - to do the right thing. We need to understand our customers' needs."
One of the areas the Boston lab focuses on is voice over IP (VoIP) for the enterprise.
Here Clement Lizhtenauer of France Telecom-owned Equant demonstrates how, with the company's Business Everywhere product, one can place a VoIP call while simultaneously sending a large file and videoconferencing to a colleague - and the quality of the voice transmission does not degrade significantly.
During the teleconference, we speak with Equant employees in Chile, France and London. The man shown in the large, centre section of the screen is calling from a softphone on his laptop, and is connected to the VPN from a Wi-Fi network in a Paris airport. The sound quality and frame rate were pretty impressive.