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The antivirus labs uses heuristic algorithms and signature detection to analyse rogue code. The different systems for analysis and testing of malware samples are physically separate, to avoid one system infecting the other.
Thirty researchers use the labs to analyse spam and malware, working with a further 20 analysts globally. Malware is collected from honeypots and sent in by customers. Major threats are flashed up on overhead monitors.
The quality assurance labs "thrash antivirus software" 24/7 on a variety of different hardware and operating systems. Apple Mac, Unix, Linux and Windows systems are all tested.