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MessageLabs scans 150 million emails per day. The UK antivirus operations are run by eight full-time staff, who monitor current security alerts. Also on the team are five anti-spam specialists and support technicians. Workload is spread between them, and also between offices in Sydney, Hong Kong, Singapore, New York, Gloucester and London.
The antivirus team has short-term fire-fighting projects that are dealt with on the spot. Every day MessageLabs stop 12,000 items that are not stopped by the antivirus engines alone.
MessageLabs claims to be the first vendor to recognise the 'I Love You' virus — and the first to call it 'The Lovebug'. The directors of the company gave this picture of a 'Lovebug' to the antivirus and anti-spam teams, in recognition of their hard work.