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4. Installing software is a different process
This issue can trip up the new user more than any other. PC users are used to searching for software on the internet, downloading the .exe file, double-clicking it, and waiting for the software installation to complete. So they have to understand that Linux distributions come complete with their own special tool that will do all of that for them.
All they have to do is open the add/remove software tool — such as the Ubuntu Software Centre, PackageKit or Synaptic — search for a piece of software, and install it. New users tend to love the sheer volume of software available. Naturally, some of it is useless, but most of it is good and serves its purpose.
Image credit: Polishlinux.org
5. The command line is not necessary
When new users get a Linux box, one of the first things they often say is: "Am I going to have to learn a lot of commands?" The answer is no. In fact, modern Linux distributions are created in such a way that users could live their entire Linux lives and never touch the command line. This is now a non-issue.
Only those who want to use the command line need ever open up a terminal window. What's more, users can rest assured that they will not have to grep, ls, mkdir, chmod, or chown. Nearly every action in Linux can be handled through a GUI.
6. No need to worry about infection
New users need to know that all that concern about viruses and malware is a thing of the past because they're no longer dealing with Windows. They won't see AVG or SEP in the notification tray, and their machine will not be at risk without them.
But it's still important to ensure users remember that their colleagues may still be using Windows, so they shouldn't be cavalier about forwarding email attachments. Just because those attachments won't harm a Linux box doesn't mean they won't damage a Windows machine.