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3. There's no support
Some open-source software offers support, sometimes at an extra cost, and some doesn't. This issue is often critical for larger companies. But even though a piece of open-source software doesn't have a corporate-friendly, 24/7 support hotline, that doesn't mean there is no support.
Sometimes, there are forums or mailing lists for support. In other cases, the developers who created or work with the software can be contacted. Support options are certainly available — even if that support might not be compatible with the corporate mindset.
Photo credit: GenBug
4. You need full access to the source code
Although this issue is generally not of interest to the average user, I bring it up here because it remains a significant misconception about open source. Open source does mean you have full access to the source code of a program but it doesn't mean you need that access to use the software.
This is a myth that has persisted for a long time. Just because the source is out there and available doesn't mean it's necessary. In fact, users can go their entire life using open-source software and without ever having to touch the source. But should you or your company want to modify an application, the code is there when you need it.
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5. It's just for programmers
A lot of the public seems to think that because of the nature of open source, only programmers use it. That confusion may arise from the availability of the source code and the accompanying assumption that the availability of code means that only those who know how to read, edit, and rebuild that code can and should use it.
In fact, anyone can use open-source software with or without the skills to modify and rebuild the software. It's a safe bet that the most open-source users do not have a single programming language in their skillset.
Photo credit: M. Keefe/Flickr