12 ways hardware makers screw up a perfectly good Windows PC

by Ed Bott  |  December 4, 2011 12:08pm PST  |  Image 1 of 13

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000-crapware-gallery.png

A closer look at crapware in new PCs

Making PCs is a tough business, with low profit margins and cutthroat competition. To squeeze a few extra bucks out of every PC they sell, some OEMs cut deals to make extra money by preinstalling trial versions of software. If they can convince you to pay for an upgrade to the full version, they make a commission. But those upsell offers (also known as crapware) are annoying, and in the worst case they can slow a PC noticeably.

On top of that, some OEMs feel compelled to “add value” to their hardware by bundling software programs and utilities that duplicate functions already available in Windows.

How bad is the problem? Two months ago, I picked up three new consumer notebooks, one each from HP, Samsung, and Sony. What I found was eye-opening. On the next 12 pages, I'll show you how those PC makers added frustration and annoyance to the experience.

See related posts:

Can Microsoft cure PC makers of the crapware habit?

On consumer PCs, crapware is still a performance-sapping nuisance

Talkback Most Recent of 159 Talkback(s)

  • RE: 12 ways hardware makers screw up a perfectly good Windows PC
    I custom build my PC's so dont often come across most of this except for purchasing new laptops. In which the first thing i do is remove all those 'crapware' & remove desktop icons.

    For my PC the only permanent desktop icon i keep is the recycle bin & sometimes used as a parking space for random temporary files.
    ZDNet Gravatar
    Frenz9
    4th Dec
  • Work is work is work
    @Frenz9
    to paraphrase a famous scottish actor.
    Why is so much unproductive work associated with cheap PCs?
    Because is the same amount of work to be expected with a premium PC?
    It shouldn't, why no one should be recommended these crap-filled PCs.
    ZDNet Gravatar
    Mikael_z
    5th Dec
  • "You made your beds, now lie in them"
    The title is the famous saying/cliche that comes to mind when it comes to Windows PCs.

    All day long I get to see all the yammering from all these fanboys about how you can buy a "OAMG it's better than Macs!" PC for $800 at most... but neglect to tell the uninformed out there that the things are loaded to the gunwales with crapware.

    On my end, I don't mind, or even care - I know how to clean my gear up, and screw the rest of the planet. If anyone asks, I tell them to go buy a Mac - they get a better resale value, the tech support is top-notch, and they last a hell of a lot longer.

    As for the masses? If you buy a Windows-loaded machine, this is what you get, because the OEMs are most definitely not a charity. Suck it up and deal with it, campers.
    ZDNet Gravatar
    Random_Walk
    5th Dec
  • I'd rather spend less and remove the crapware.
    @Random_Walk: It takes about 30 minutes to remove it and it's easy to do.
    ZDNet Gravatar
    ye
    5th Dec
  • RE: 12 ways hardware makers screw up a perfectly good Windows PC
    @Random_Walk: It takes about 30 minutes to remove it and it's easy to do.

    For you it does. For the average user out there...do try to think about them.
    ZDNet Gravatar
    ScorpioBlue
    5th Dec
  • RE: 12 ways hardware makers screw up a perfectly good Windows PC
    @Mikael_z Mostly I just suggest that people wipe the drive and install Linux. Microsoft, unfortunately makes it rather difficult to find a non-mac Intel PC that doesn't have Windows pre-loaded on it.
    ZDNet Gravatar
    darkonc
    6th Dec
  • RE: Microsoft Makes it difficult to find a non windows PC
    @darkonc

    Really? You mean all those shops that will build and/or sell white box PCs or the ability to simply assemble one yourself is difficult? I love this argument how Microsoft prohibits choice when there is plenty of choices.

    Oh and for the record Microsoft has very little to do with OEMs primarily offering Windows on what they sell. It has everything to do with what people want. Despite lame attempts from the the Linux Fanboys people do not want Linux because it is not what works with what they want to use a computer for. For some people it is a good fit but for most it is not. They do not want to deal with open source alternative softwares or some poor attempt at emulation. They want the mainstream software.
    ZDNet Gravatar
    bobiroc
    6th Dec
    • Flagged
  • RE: 12 ways hardware makers screw up a perfectly good Windows PC
    @Frenz9 I'm on the same boat. I can't stand a cluttered desktop. Recycle bin and a Temp folder is all I care to keep in there.
    ZDNet Gravatar
    stephenmj@...
    5th Dec
  • RE: 12 ways hardware makers screw up a perfectly good Windows PC
    @stephenmj@... Guys, that's a little neurotic. The desktop is for putting things on.
    ZDNet Gravatar
    stano360
    5th Dec
  • RE: The desktop is for putting things on.
    @stano360

    It sure is. In a neat and organized fashion with the minimum you need to work or need access to right away. It is called a Desktop because it is like the Top of your work Desk. Or do you clutter that up with all your files and other items so that you cannot find anything when you need it?

    There is no need for a shortcut to every installed program and tons of files right on the desktop. Just like the top of your desk it is not intended for that.
    ZDNet Gravatar
    bobiroc
    5th Dec
  • RE: 12 ways hardware makers screw up a perfectly good Windows PC
    I'm the same. I suppose it .is. a bit neurotic, or at least obsessive-compulsive, lol, but in my case I don't like anything obscuring the wallpaper happy I love the quick launch bar, and with the Windows 7 start menu redesign I don't see any need for desktop icons anyway.

    Of course.. wallpaper is a crappy excuse considering 90% of the time I can't see it due to my windows being open lol
    ZDNet Gravatar
    Ken.Nischan
    6th Jan
  • ZDNet Gravatar
    tom@...
    6th Dec
  • Did you perform any benchmarks?
    Specifically startup time (for Windows) as well as IE with and without the crapware installed?
    ZDNet Gravatar
    ye
    4th Dec
  • Why waste the time
    @ye Who cares if the startup time is significant or negligible? The fact that a computer comes with 51 crapware programs pre installed (I'm assuming most people will find PowerDVD and Skype (but not the toolbar) useful ) should be enough scream bloody hell. There is ZERO reason to have the applications pre-installed. The user should be asked if they want it or not, and only after user approval, should they be installed.
    ZDNet Gravatar
    wackoae
    4th Dec
  • Then you misunderstand the entire purpose with crapware
    @wackoae
    Crapware is not for the customer to enjoy but for the OEM to make money on. They don't care one wit if it gives you a second rate experience, it's all about the money and nothing else.
    ZDNet Gravatar
    Mikael_z
    5th Dec

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