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Making PCs is a tough business, with low profit margins and cutthroat competition. To squeeze a few extra bucks out of every PC they sell, some OEMs cut deals to make extra money by preinstalling trial versions of software. If they can convince you to pay for an upgrade to the full version, they make a commission. But those upsell offers (also known as crapware) are annoying, and in the worst case they can slow a PC noticeably.
On top of that, some OEMs feel compelled to “add value” to their hardware by bundling software programs and utilities that duplicate functions already available in Windows.
How bad is the problem? Two months ago, I picked up three new consumer notebooks, one each from HP, Samsung, and Sony. What I found was eye-opening. On the next 12 pages, I'll show you how those PC makers added frustration and annoyance to the experience.
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