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n 1997, IBM launched "eBusiness," turning the Internet into a tool for business and ushering in the future of electronic commerce.
In 2000, IBM made a commitment to Linux with the System/390 mainframe platform.
In 2002 IBM named president and COO, Sam Palmisano, to succeed Lou Gerstner as CEO. Palmisano began at IBM as a sales rep in 1973 and moved up from there.