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While Verizon's televison service was interesting I was really focused on the Internet connection. In fact, the Net connection is what led to the move away from Comcast. One catch: You have to use Verizon's wireless router. The tech was aware of complaints about this policy. The general idea is that Verizon's router is connected to the central office for monitoring. In talkbacks there were some complaints about the range of Verizon's router. This particular router was manufactured by Actiontec. I found the range to be fine.