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Photos: Fios set-top box
Many of the new features and services Verizon plans to introduce in the future will be enabled by upgrades to Fios TV set-top boxes.
Photos: Fios remote controls
Verizon has brought dozens of customers into this facility to help engineers make the Fios TV service more user-friendly. For example, customers have sampled remote controls from several Verizon competitors to help the company understand what users want and don't want in a remote.
Photos: Fios screen menu
Verizon shows off a user interface for the Fios service designed to make finding programs easier.