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The Gamma Group has a variety of videos that demonstrate how it can monitor targets through a range of products.
The FinIntrusion Kit can, using public Wi-Fi, access usernames and passwords of targets checking email, logging into websites, social networks and forums.
It is not clear how this works, but one suspects it involves software-based deep-packet inspection, that can then be used to access the private data.
The software gives its headquarters access to all of the captured accounts.
FinSpy demonstrates how the 'target' can be having a Skype conversation, but allows its headquarters full access to the target's system. This includes the video camera if one is available, any chat messages that are sent and received.
Truecrypt, the popular open-source encryption software, is also used in this video.