Salesforce.com Customer Relationship Management (CRM) solution screenshots

Summary: For many agile businesses, the secret to success is not having the most IT toys, but having the best services available and being able to use those services anywhere. In his The Right Tool for the Job? blog post, David HM Specter explains how the Salesforce.com CRM solution can help you manage people, customers, and contacts, generate reports, schedule events, automate the sales work-flow process, and more. This gallery shows Salesforce.com in action.

Topics: Enterprise Software

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Bill Detwiler is Managing Editor for ZDNet's sister site TechRepublic Pro and the host of Cracking Open, CNET and TechRepublic's popular online show. He was most recently Head Technology Editor for TechRepublic. Prior to joining TechRepublic in 2000, Bill was an IT manager and desktop support technician in the social research and energy i... Full Bio

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