Qualifications launched for outsourcing industry

Qualifications launched for outsourcing industry

Summary: The National Outsourcing Association has launched the UK's first academically accredited qualifications and training programmes that cover both the supply and use of outsourcing

SHARE:
TOPICS: Tech Industry
1

The National Outsourcing Association has launched the UK's first academically accredited qualifications and training programmes that cover both the supply and use of outsourcing.

The three qualification programmes — which take the form of work-based learning and workshops — range from an entry-level foundation course up to a Masters-level diploma: the NOA Professional Certificate; the NOA Advanced Professional Certificate; and the NOA Diploma in strategic global outsourcing.

The qualifications, accredited by Middlesex University, will be delivered by a newly created professional-development arm of the NOA — NOA Pathway.

The NOA said the qualifications have been designed for people whose organisations outsource to third parties or provide outsourcing services or support.

Read this

Leader

Leader: Getting the upside on the downturn

Don't smart over hard times — get smart and beat them…

Read more

Various training programmes — covering all aspects of the outsourcing lifecycle — are also being launched.

Martyn Hart, chairman of the NOA, said in a statement: "Until now, there has been no common best-practice standard or benchmark for outsourcing, and there is no way of recognising whether staff involved know their subject or not... By offering accredited professional development in outsourcing, NOA Pathway is establishing a recognisable kitemark for quality in the outsourcing industry."

Topic: Tech Industry

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

1 comment
Log in or register to join the discussion
  • a welcome addition

    This is a welcome addition to the professional development agenda, as it will help to improve the understanding of best practice guidelines for managing large outsource deals. All too often, contracts are negotiated without a full understanding of the environment to be outsourced, exposing both the client and the vendor to undesirable and unnecessary risk. Conducting a carefully structured due diligence programme and setting a clear strategy at the beginning of this process, prior to embarking on any contract negotiation, means businesses can better mitigate the risks, thereby improving the quality of the outsource deals for all stakeholders.

    Harry McDermott
    CEO
    Hudson & Yorke Ltd.
    pdwyer@...