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HomeServe fined £750k over excessive silent calls

The home insurance and repairs firm HomeServe has been fined £750,000 by Ofcom, after the telecoms regulator found it had been making an excessive number of silent and abandoned calls to consumers.The fine, the first to be ordered since the maximum penalty was drastically increased in 2010, was levied on Thursday after an investigation that began last year.

April 20, 2012 by

UK internet use increases 50 percent in five years

People in the UK are becoming increasingly comfortable with the internet and are spending 50 percent more time online than they were five years ago, a media literacy survey by Ofcom has shown.The telecoms regulator said on Thursday that 50 percent of people had "concerns over the internet", which is significantly down the 70 percent who had such concerns in 2007.

March 30, 2012 by

Vodafone: Ofcom has 'taken leave of its senses'

Mobile operator Vodafone has accused Ofcom of "taking leave of its senses" in its decision to allow Everything Everywhere to forge ahead with a 4G rollout before 2013, according to reports.The telecoms regulator said on 13 March that it was "minded" to allow Everything Everywhere to refarm its 2G spectrum to provide 4G services using the 1800MHz frequency, prompting the response from Vodafone in The Sunday Times.

March 19, 2012 by

BT faces lower limit on line rental charges

The telecoms regulator Ofcom has come up with new draft caps for how much BT Openreach can charge other ISPs for its wholesale line rental and for local loop unbundling.The reduced rates may lead to lower retail prices for consumers and businesses.

February 6, 2012 by

Ex-Ofcom IT head jailed for £500k fraud

A former IT services boss for the telecoms regulatory body Ofcom has been sentenced to two and a half years in jail for defrauding the organisation of more than half a million pounds between 2008 and 2009.Jurgen Whitehouse received the sentencing at Southwark Crown Court on Tuesday, according to a post on the Metropolitan Police website on Wednesday.

June 9, 2011 by

TalkTalk told to stop charging for non-existent services

Ofcom has censured TalkTalk over its charging of customers for services that were not provided.On Tuesday, the regulator told the UK's largest ISP to "stop breaching telecoms rules or they could face further enforcement action, including a possible financial penalty", according to an Ofcom statement.

November 2, 2010 by

Dutch hotels may be classified as ISPs

The Dutch equivalent of Ofcom is asking hotels to register as internet service providers, according to reports.According to Webwereld, the Netherlands' regulator Opta is investigating the enforcement of a provision in Dutch telecoms law that call on all public electronic communications providers to register as such, at a charge of €250 each.

October 13, 2010 by

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