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Inside Telstra's digital contact centre

Deep inside Telstra's Adelaide office, a team of 30 has been recruited to answer between 1,000 and 1,500 tweets, Facebook comments, and Crowdsupport posts as the company looks to become truly digital.

March 30, 2015 by

Wynyard Group plans Australian listing

New Zealand-based investigations and intelligence software company Wynyard Group is planning to publicly dual list on the Australian Securities Exchange in a bid to enable Australian investors to participate in its growth in the region.

March 18, 2015 by

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