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January 19, 2012 by

CRM Watchlist 2012 Winners - The Generalists

So far, here's what we have.CRM Watchlist 2012 Pt 1A - The Big GunsCRM Watchlist 2012 1B - The Big Guns AgainCRM Watchlist 2012 - The Winners ListCRM Watchlist 2012 -  Let the Reviews Roll: The Top of the TopNow we get into the hardscrabble stuff.

October 2, 2011 by

The "Big Five" IT trends of the next half decade: Mobile, social, cloud, consumerization, and big data

In today's ever more technology-centric world, the stodgy IT department isn't considered the home of innovation and business leadership. Yet that might have to change as some of the biggest advances in the history of technology make their way into the front lines of service delivery. Here's an exploration of the top five IT trends in the next half decade, including some of the latest industry data, and what the major opportunities and challenges are.


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