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June 28, 2013 By Basta Computing


Rascal is a broadband and dial-up connection manager that enhances your online experience with useful features not found in the standard...

March 30, 2015 by

Inside Telstra's digital contact centre

Deep inside Telstra's Adelaide office, a team of 30 has been recruited to answer between 1,000 and 1,500 tweets, Facebook comments, and Crowdsupport posts as the company looks to become truly digital.

January 7, 2015 by

NBN fibre to the world: New Caledonia

The New Caledonian incumbent telecommunications company is working with the government to upgrade 65,000 premises on the island to fibre to the premises, because 16Mbps is not enough for the population.

May 18, 2014 by

Broadband is not a utility, nor is the NBN. Discuss.

Pragmatism has already forced Malcolm Turnbull to step away from the Coalition's non-interventionist telecoms dogma. But as a coalition of US carriers threatens a freeze on infrastructure if that country's government declares broadband, it's worth considering which approach will deliver the most desirable outcomes.


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