People with hearing or speech impairments can now make phone calls using a Next Generation Text Relay service launched by BT in the UK today
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For the first time since Ofcom started collecting complaints statistics, BT has taken the top spot.
BT is facing nearly £100m of repayments after Ofcom concluded the telecoms company had overcharged providers such as BSkyB, TalkTalk and Virgin Media for its ethernet services.
TalkTalk has maintained its position as the UK's most complained-about broadband provider for the fifth quarter running.The company beat fellow ISPs Sky, BT, Orange and Virgin to hold onto the dubious honour for the first quarter of this year, according to data published by communications regulator Ofcom on Tuesday.
BT is likely to enjoy lighter controls on the amount it can charge for its leased lines in London, under proposals revealed by Ofcom on Monday.Leased lines offer high-end fibre connectivity as a retail product for business customers, and also as a wholesale product for smaller telcos that resell fixed and mobile broadband services.
The telecoms company, which has rolled out its super-fast broadband network to 10 million premises, saw annual profits go up 42 percent in the last financial year
BT will continue to test the feasibility of providing broadband using the gaps in digital television radio spectrum, known as white space, in a new trial in Cornwall
Ofcom has revised the prices that Openreach can charge other ISPs for reselling BT connectivity or using its infrastructure
The ISPs have lost the latest in a string of court battles against the copyright crackdown legislation, which will see themhaving to police their customers for unlawful file-sharing
The UK's Competition Commission has backed Ofcom's plans for cutting mobile termination charges, and has agreed with BT that the cuts should go even deeper and arrive sooner
The telecoms regulator Ofcom has come up with new draft caps for how much BT Openreach can charge other ISPs for its wholesale line rental and for local loop unbundling.The reduced rates may lead to lower retail prices for consumers and businesses.
The uptake of fibre-based broadband packages is increasing in the UK, contributing to a rise in the overall speed of connections, but the issue the rural-urban divide remains
Ofcom has revised earlier proposals for the upcoming 4G auction in ways that could end the repeated delays in bringing fast mobile broadband to the UK
TalkTalk is still the most complained-about communications provider in the UK, Ofcom has said in its latest dissatisfaction report, although BT looks set to take top spot in next quarter's complaints league.The regulator puts these reports out on a quarterly basis, and it said on Tuesday that TalkTalk had managed to top the list every quarter in the last year, both for its fixed-line broadband and landline services.
The company says BT has an unfair advantage in the rollout of fibre-based broadband to rural Britain, and it should be compelled to take a local-loop unbundling approach to dark fibre
Even though there are twice as many 3G connections as fixed-line broadband in the UK, the amount of data passed over mobile broadband is a very small percentage of the total for home usage, according to Ofcom
The regulator has banned the sale of broadband and fixed-line contracts that automatically renew into another fixed-term period, saying they discourage people from switching provider
Broadband is getting faster, but the regulator has pointed out an increasing gap between advertised speeds and those actually received by customers
Ofcom has decided that BT must cut wholesale prices for up-to-8Mbps services in many rural areas, arguing that this will lead to cheaper and faster broadband for homes and businesses
BT will from Saturday make it cheaper to call mobile phones from its landlines, after Ofcom forced cellular operators to cut their mobile termination rates.In March, the regulator said operators would have to cut their mobile termination rates (MTRs) by 80 percent, which they duly did at the start of April.