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June 27, 2012 by

TalkTalk 'most complained-about ISP' for fifth time

TalkTalk has maintained its position as the UK's most complained-about broadband provider for the fifth quarter running.The company beat fellow ISPs Sky, BT, Orange and Virgin to hold onto the dubious honour for the first quarter of this year, according to data published by communications regulator Ofcom on Tuesday.

June 19, 2012 by

London getting more competitive for leased-line fibre

BT is likely to enjoy lighter controls on the amount it can charge for its leased lines in London, under proposals revealed by Ofcom on Monday.Leased lines offer high-end fibre connectivity as a retail product for business customers, and also as a wholesale product for smaller telcos that resell fixed and mobile broadband services.

April 20, 2012 by

HomeServe fined £750k over excessive silent calls

The home insurance and repairs firm HomeServe has been fined £750,000 by Ofcom, after the telecoms regulator found it had been making an excessive number of silent and abandoned calls to consumers.The fine, the first to be ordered since the maximum penalty was drastically increased in 2010, was levied on Thursday after an investigation that began last year.

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