Showing results 1 to 20 of 68

July 25, 2012 by

Net neutrality comes to the UK - sort of

Some of the UK's biggest ISPs have signed a voluntary code of practice committing them to supporting the open internet, but notable holdouts include Virgin Media, Vodafone and Everything Everywhere

June 27, 2012 by

TalkTalk 'most complained-about ISP' for fifth time

TalkTalk has maintained its position as the UK's most complained-about broadband provider for the fifth quarter running.The company beat fellow ISPs Sky, BT, Orange and Virgin to hold onto the dubious honour for the first quarter of this year, according to data published by communications regulator Ofcom on Tuesday.

April 18, 2012 by

Watchdog puts brakes on BT Infinity ads

The Advertising Standards Authority has upheld four complaints against the advertising of BT's super-fast Infinity broadband service on the grounds that they could be misleading.The ASA said on Wednesday that it had investigated four complaints about BT's advertising of its Infinity broadband packages — which appeared in print, online and on television — put forward by rival broadband provider Virgin Media.

December 21, 2011 by

TalkTalk retains top spot in Ofcom complaints table

TalkTalk is still the most complained-about communications provider in the UK, Ofcom has said in its latest dissatisfaction report, although BT looks set to take top spot in next quarter's complaints league.The regulator puts these reports out on a quarterly basis, and it said on Tuesday that TalkTalk had managed to top the list every quarter in the last year, both for its fixed-line broadband and landline services.


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