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BT and TalkTalk rapped over broadband sales info

Fewer than half of customers calling BT and TalkTalk are given accurate broadband download speed information before the point of purchase, according to telecoms watchdog Ofcom.Ofcom said on Tuesday that the overall number of people being told about the download speeds of broadband packages had improved but that there were still companies, such as BT and TalkTalk, whose customer service staff failed to provide download speed information without being prompted in more than half of all calls.

May 15, 2012 by

BT puts classic 'Jubilee' phone boxes up for sale

BT has begun selling off its vintage 'Jubilee' or 'K6' phone boxes, as the age of the mobile phone sees usage of the design icons plummet.Apart from selling the phone boxes, BT also lets local communities 'adopt' them for new purposes Photo credit: BTThe telecoms giant said on Thursday that the refurbished cast-iron kiosks have a starting price of £1,950.

April 26, 2012 by

BT faces lower limit on line rental charges

The telecoms regulator Ofcom has come up with new draft caps for how much BT Openreach can charge other ISPs for its wholesale line rental and for local loop unbundling.The reduced rates may lead to lower retail prices for consumers and businesses.

February 6, 2012 by

BT creates hundreds of jobs in West Midlands

BT will create more than 300 new customer service jobs in the West Midlands, the telecoms giant has promised.The company said on Friday that the jobs, to be created at its Providence Place complex in West Bromwich, Sandwell, followed "positive discussions between BT and the Communications Workers Union (CWU)".

November 21, 2011 by

BT and ZTE ink telecoms research deal

BT and the Chinese telecoms kit-maker ZTE have announced a major research partnership, aimed at developing new fixed-line, wireless and mobile services.The companies said on Wednesday that the partnership would combine ZTE's telecoms equipment and network savvy with BT's innovation and communications service delivery record.

June 1, 2011 by

Caption competition: BT recruiting ex-squaddies

BT Openreach, the division of the telecoms company that builds and runs its nationwide network, has announced plans to recruit two hundred ex-armed forces personnel to help roll out fibre-based super-fast broadband.The ex-soldiers will begin their new careers this month, as part of Openreach's mobile engineering workforce.

May 5, 2011 by

Derry to get BT fibre broadband by autumn

BT is to roll out fibre-based broadband in the Northern Ireland city of Derry, the telecoms giant has announced.The company is to be a commercial partner "to support Derry~Londonderry UK City of Culture 2013", and will have the fibre rolled out by the autumn of this year in preparation for that event, BT said.

January 10, 2011 by

BT to trial 1Gbps fibre broadband

Telecoms company BT has announced that it will begin trialling fibre-based broadband connections of up to 1Gbps from next year, as well as extending the roll-out of its existing fibre packages.The high-speed technical trial will begin early in 2011 in Kesgrave, Suffolk.

December 3, 2010 by

BT: Fibre maps don't show the whole picture

BT has responded to the Point Topic maps, of fibre rollouts planned across the UK over the next few years, that we published yesterday.The telecoms giant, which will be rolling out the majority of the next-generation broadband access, said Point Topic had left out some of the areas where BT will deploy fibre, because the research firm doesn't yet know of them.

November 13, 2009 by

BT bundles up SaaS for SMBs

In its longstanding quest to find the right formula to bring SaaS to the SMB masses, UK telecoms giant BT is now creating packages of services that put SaaS into a practical context for its SMB customers.

September 18, 2008 by

Putting Semantic Technology to work at BT

UK-based telecoms (and more) provider, BT, has been interested in the Semantic Web for a long time, as a brief conversation I recorded with the company's Head of Next Generation Web Research back in January 2007 illustrates.John Davies appears in silicon.

August 11, 2008 by

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