People with hearing or speech impairments can now make phone calls using a Next Generation Text Relay service launched by BT in the UK today
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How successful EE, Vodafone, O2 and Three are at connecting calls has been scrutinised by the UK telecoms watchdog.
UK-CERT will coordinate the management of national cyber security incidents.
The company made available what it calls a closed-loop Renewal Performance Management engine. In a nutshell, Scout Analytics will use its algorithms to predict churn risks, upsell opportunities and satisfied customers you can simply invoice.
Greater fragmentation and volume of data calls for a more holistic approach beyond enterprise content management to manage and secure the information.
The growing volume of unstructured data and better capturing tools calls for a review of knowledge management approaches by enterprises.
The tech giant, already under fire for its tax management practices, is set to pay £6m UK tax in a year when its turnover was £395m - a rate of 1.5 percent
The UK-based phone operator Vodafone has reported a sharp drop in European revenue gained from calls, texts and data usage.
Xerox buys UK customer management company WDS, which provides technical support and knowledge management to mobile phone companies, in a move that will boost its customer care business
Jimmy Wales, founder of Wikipedia, has stepped up to defend a British student who faces extradition to the U.S. over a link-site that operates "no differently to Google."
UK-based Nutmeg wants to democratize the management of investments with a slick, web-based interface and personalization.
Some passengers on Virgin Atlantic can now make mobile phone calls, send and receive text messages and check their emails from the airline's planes.Virgin Atlantic announced the move on Monday, making it the first UK carrier to let passengers use their own phones for voice calls in the air.
The greatest issue that stops businesses from adopting cloud services is inertia, according to Google.A belief that upgrading to the cloud entails new management headaches, coupled with a decision not to experiment or test cloud productivity tools, prevents businesses from going to the cloud, Jonathan Rochelle, product manager for Google Apps, told ZDNet UK on Tuesday at Interop Las Vegas.
The UK software company Sage is to take on its enterprise resource planning rivals in the cloud by developing some of its products to run on Microsoft's Windows Azure platform.According to the company, the first such product in the UK will be Sage 200, a suite that encompasses business intelligence (BI), customer relationship management (CRM) and financial management software.
Threats to European information security cannot be dealt with by military or other traditional security methods alone, according to digital agenda commissioner Neelie Kroes.Kroes called for a co-ordinated response between the public and private sectors, echoing previous calls made by the European Commission, the UK and the US governments, in a video speech to the Infosecurity Conference 2012 in London on Tuesday.
Tim Berners-Lee, the Web inventor, has come out with a scathing attack on the UK's 'draconian' plans to monitor in real-time UK web and email traffic, and Skype and phone calls.
Hackers have apparently accessed and recorded anti-terror calls and posted the contents online. A UK police investigation is under way.
Defence contractor Lockheed Martin UK has opened a cybersecurity centre in Farnborough with the aim of detecting and responding to hacking attacks.Lockheed Martin's Security Intelligence Centre (SIC) will use sensors, data management, and human analysts to identify patterns in attacks, the company said in a statement on Friday.
The UK government has unveiled a new cybersecurity strategy, which calls on GCHQ to run a hub where businesses can put aside their hesitations to share information on threats between themselves and the public sector
New Everything Everywhere chief Olaf Swantee took charge on Thursday, radically shaking up the management team in the process.In a statement, Everything Everywhere — the merged operations of mobile operators Orange UK and T-Mobile UK — said the new management team would comprise 10 C-level executives.
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