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May 11, 2012 by

Investing well in IT with emphasis on KPIs separates business leaders from laggards, survey results show

When you delve underneath these companies who get such great returns on IT, you find two or three different things that are embodied in what we saw in some of the leaders here. One of them is really good governance around decision making. The second thing is probably ownership of IT by the entire executive team. And the third thing is that they're measuring their return using business metrics.


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