Yesterday US Airways inadvertently responded to a customer service tweet with a very inappropriate and NSFW image. Other businesses can learn from this to avoid potential irreparable damage to their brand
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The cloud integrator is adding travel services from Concur, training capabilities from Cornerstone, and talent management offerings from HireVue.
Southwest Airlines probably wishes it had not run its promotion to celebrate getting 3 million Facebook likes. But it has proved itself to be expert at managing the social media crisis that escalated after an ‘error in the system’ caused customers to be charged multiple times for flights.
Local management executives might feel unfulfilled if decision-making process does not include them, which may lead to brain drain among foreign companies operating in China, one recruitment exec warns.
Industry players stress need for holistic mobile security regime, safeguarding everything from network and data to devices and apps installed on them.
About 54 percent of youths aged 8 to 17 concerned about online bullying, but few parents and schools taking steps to help them protect themselves online, global survey finds.
Chinese telecoms giant looking to set up more training centers to enhance global image even as it looks to push into consumer business and break into markets such as the U.S., company exec says.
Both countries to sign agreement to boost commercial ties in energy efficiency, environmental protection and sustainable urban development, report says.
Asia's ICT tradeshow introduces six new forum tracks, including mobile health, mobile commerce and mobile payments, as it latches on to latest industry trends, organizer shares.
Cloud computing, social media and mobile devices some technologies small and midsize businesses in country are embracing, but IT adoption rate has much headroom for growth, industry players note.
Small and midsize businesses may not be able to offer big paychecks, but market players say factors such as job flexibility and clear career path help put them ahead of larger, more renown companies.
Software used internally should still be protected even if there's less risk, and companies should know limitations of copyright law and create holistic regime to safeguard intellectual property, say observers.
Mike Lynch's departure comes less than a year after selling Autonomy to Hewlett-Packard, but his talent should have been better utilized to enhance vendor's software business, analyst says.
Back in school, I loved numbers and would score distinctions in most of my Math papers. I would, just for fun, mentally add up the groceries in my mum's shopping basket and watch with pride when the number I totaled up in my head matched the one illuminating in the cash register.
Mobile devices pose security risks but many companies not paying much attention to potential threat and, when they do, wrongly budget cost of securing these devices, analyst notes.
Endpoint tools addressing influx of consumer devices in enterprise space inadequate, analysts say, noting that vendors should provide wide-ranging but targeted products and services to solve mobile management conundrum.
Asia-Pacific workers' ability to work effectively with others gives regional companies an advantage in building diverse, equal opportunity workforce, says IBM exec.
People increasingly using mobile devices for data-sensitive activities but lack trust in these processes and say one incident all it takes to stop them from embracing mobile tech, reveals study.
Technologies such as cloud computing and mobile Internet result in local companies hiring to fill talent gap, which observers say helps industry buck trend of slowing growth in China's overall job market.
Mobile Device Management needs to be in the hands of the people supporting the end user not in the tight fists of ivory tower dwellers.
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