Cio+benefits

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NAB and Bankwest face off over Agile

National Australia Bank's UBank and direct banking business engagement partner Susan Kidd today debated on the benefits of Agile methodology with Bankwest CIO Andy Weir; Kidd believed Agile was only suitable to be used in some parts of the business while Weir claimed it should be implemented across the board.

November 3, 2010 by

CIO Agenda: Churchill Club

At the Churchill Club's CIO Agenda in San Francisco, Calif., moderator Dave Margulius talks to panelists Douglas Merrill, vice president of engineering at Google, and CIOs David Bergen of Levi Strauss, Doug Schwinn of Hasbro and Randall Spratt of McKesson. The executives share their views on managing IT in a global scale. They also discuss the benefits and challenges behind implementing SaaS, RFID and the iPhone within their organizations.

August 7, 2007 by

Virgin UK CIO: Gareth Lewis

Virgin Group CIO Gareth Lewis gives an insight into the innovative culture at Sir Richard Branson's company, explains the fine balance between standardisation and unique technology for the various business units and the benefits of offshore outsourcing in this latest CIO Visions interview.

December 13, 2006 by

NTUC Income

Since 1970, NTUC Income has been a provider of a wide range of insurance products in Singapore..To stay ahead of the competition, the insurer consistently looks to IT to enhance its business efficiencies and better customer service.Given the competitive nature of the business, any IT implementation "must be aligned to business goals, and ultimately translate to business benefits such as increased customer loyalty, brand equity and increase in sales", notes James Kang, CIO of NTUC Income.

July 5, 2006 by

Manchester Unity surfs insourcing, VoIP trends

The chief information officer (CIO) of health benefits provider Manchester Unity is riding the wave of two of the most prominent enterprise ICT trends in 2005 -- insourcing and Voice over Internet Protocol (VoIP). David Musgrave told ZDNet Australia today that the projects -- which included "buying back" a 60-seat call centre from a third-party outsourcer he declined to name, as well as a comprehensive network upgrade -- had left him in need of a holiday.

November 29, 2005 by

Publish: IBM sets its sights on social networking tools

More coverage of IBM's press/analyst eventthis week .One IBM customer on hand to lend its supportto the advancement of new social networking applications was investmentbank Morgan Stanley, which said that it is testing tools meant to helpits employees communicate more effectively while keeping a record of thoseinteractions on hand in a central location for compliance with governmentdata-management edicts such as the Sarbanes-Oxley Act. Stephen Sparkes, CIO of the firm's InvestmentBanking division, admitted that earlier attempts at Morgan Stanley to createinternal expertise-tracking systems "failed miserably" becausethey were too hard to use and promote to workers. Sparkes said however, that corporateblogs and wikis with rigid controls for editing information and protectingcustomer confidentiality are showing signs of having much greater success."We knew that the ability to betternetwork individuals could provide immediate benefits and help move thecompany to real time, to shift how people collaborate," Sparkes said.Good to see the customer viewpoint.Link: Publish:IBM sets its sights on social networking tools>And for another view yet, see the writeupby Mike Gotta of Burton Group.

November 10, 2005 by

Coke CIO rules out outsourcing benefits

Coca-Cola Amatil chief information officer Peter McNamee claims companies which outsource large projects effectively surrender any chance of lowering costs.Citing industry debate over the cost benefits of the practice, McNamee believes outsourcing comes at the expense of improving in-house skills, which might reduce those costs over time.

October 26, 2005 by

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