Showing results 1 to 20 of 23

Salmat appoint new CIO

Customer communications outsourcing firm Salmat has appointed former Babcock and Brown CIO David Hackshall as its chief information officer, filling the vacancy left when Aaron Panozza resigned in May 2009.

December 2, 2009 by

Customs: Murray Harrison, CIO

Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

July 16, 2008 by

ATO IT dept caged in AU$1bn outsourcing deals

The Australian Tax Office's past outsourcing contracts were too rigid to cope with technological change, according to its CIO, Bill Gibson -- so this time, business gets shotgun and IT will take a back seat.

December 17, 2007 by

Customs CIO: When vendors say 'innovation', run

Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.

November 22, 2007 by

SAP and ERP are Dead??

Not according to research described in CIO Insight:“Right now, anybody who is working in the SAP world, either with functional or technical skills, is doing great,” said Jim Lanzalotto, vice president of strategy and marketing for Yoh, a recruiting and outsourcing firm, based in Philadelphia. “The demands are for specialized skills, and if you’ve got to pick the right market to be a specialist in, the world of SAP is hot.

July 25, 2007 by

Vodafone CIO: Paul Wybrow

In this latest CIO Visions interview Wybrow explains how he fosters a culture of innovation against a backdrop of IT consolidation and outsourcing across Vodafone's mobile communications empire and 4,000-strong IT workforce.

December 13, 2006 by

Virgin UK CIO: Gareth Lewis

Virgin Group CIO Gareth Lewis gives an insight into the innovative culture at Sir Richard Branson's company, explains the fine balance between standardisation and unique technology for the various business units and the benefits of offshore outsourcing in this latest CIO Visions interview.

December 13, 2006 by

Vic Police CIO seeks deputy for IT shakedown

Years of frustration with "unfair" IT outsourcing contracts and chronic IT underfunding have driven Victoria Police CIO Valda Berzins to shake things up at the organisation, with a new senior staffer soon to come onboard to help her guide a major overhaul of the organisation's IT strategy.

August 7, 2006 by

Chrysler Mercedes Benz NA CIO drives consolidation

Karenann Terrell, CIO of Chrysler Group and Mercedes Benz North America, talks with ZDNet editor-in-chief Dan Farber about the challenges of integrating the two companies into a global business. She also discusses outsourcing, Web 2.0, RFID, open source, and utility computing.

February 6, 2006 by

Outsourcing deal drained SA IT expertise: CIO

Ten years of outsourcing have left the South Australian government with a shortage in skilled technology workers and at "the mercy of the market", according to the man behind its AU$250 million infrastructure procurement program.

November 17, 2005 by

Coke CIO rules out outsourcing benefits

Coca-Cola Amatil chief information officer Peter McNamee claims companies which outsource large projects effectively surrender any chance of lowering costs.Citing industry debate over the cost benefits of the practice, McNamee believes outsourcing comes at the expense of improving in-house skills, which might reduce those costs over time.

October 26, 2005 by

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