The vision Salesforce has for market-facing engagement is the right one: Tear down data, app, and user experience silos between marketing, sales, operations, and support. But does their cloud measure up to this vision yet?
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Hitachi Data Systems continues to experience growth, and it's not because of its enterprise storage business but rather thanks to its cloud business.
Oracle said it plans to integrate TOA with its Service Cloud, which is part of the company's customer experience suite, as well as its ERP apps.
Microsoft's Nadella posited the new board member's experience will "be invaluable as we transform Microsoft for growth and leadership in the mobile-first, cloud-first world."
Google Glass isn't the entire wearable story for the search giant, but part of a continuum of devices that will ultimately be connected by the user experience, cloud and context.
The Australian arm of ING Direct used the experience of previous cloud builds to deploy their own private cloud environment, and the efficiency is already paying dividends.
The brainchild of a former wine store owner, the company's iPad-based, cloud-hosted POS platform now supports more than 10,000 small companies in the United States and Canada.
Since moving its back-end systems to enable the interactions with cloud, data, mobile, and social, Apollo Group has been able to bring a personalised teaching experience to online learning for its students.
Most customers treat gathering reviews and testimonials as a standalone marketing function, but the cloud accounting service lets SMBs make it part of the payment experience.
Google launches two Asia regions for its cloud to bring a faster experience to customers with users in the region.
Oracle said it has made ease-of-use and improved productivity a core priority for its suite of Customer Experience Cloud offerings, with enhancements focused on improving the SFA mobile experience for sales reps and managers.
When Microsoft released Office for the iPad, many complained that there wasn't a way to print from the device. Cortado points out that its ThinPrint Cloud Printer combined with a One Drive procedure solves the problem.
No matter how you add it up, it appears that Microsoft has threaded the business model needle with Office on iPad and transitioned itself for cloud and mobile revenue going forward.
Microsoft CEO Satya Nadella may take the wraps off the long-rumored Office for iPad suite at a Microsoft press event focused on cloud and mobile on March 27.
Penultimate is Evernote's "DNA" for building digital handwriting into the software company's flagship product.
SAP plans to be a cloud juggernaut with a great customer experience, a user interface that borders on beautiful, and a growth company---all by 2017.
The cloud storage giant is knocking down the walls between its personal and enterprise software versions, allowing a seamless experience between the two.
No amount of new shiny tablets from Cupertino are going to change the fact that the iPad and its iCloud are unsuitable for the future of real enterprise applications.
The chief information officer's role will become less about developing and maintaining highly customised bespoke applications and more about creating a seamless experience across generic cloud apps.
IBM is taking its decades of mainframe design experience and offering new PureSystems to address the needs of virtualized environments, cloud computing and hybrid environments.
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