Customer relationship management (CRM) entails all aspects of interaction that a company has with its customers, whether it is sales...
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SAP is pushing its Customer Engagement and Commerce suite as a way firms can take advantage of technologies for sales and marketing across all their digital channels.
Utility and airport management software developer tells the NZ Stock Exchange a contract dispute is likely to go to arbitration.
Series B funding will help mobile sales productivity company Clari develop its software and marketing operations.
Empired grows its customer relationship management capabilities with the acquisition of eSavvy, one Microsoft Dynamics CRM partner in Australia.
Here are some thoughts on how I see the CRM market moving and various tech companies and projects that I think you'll find to your liking.
Blueprint Pro is a control center for your business. The specialized app for small businesses, which combines powerful project managements...
MyWave CEO Geraldine McBride says a New Zealand stock market listing is planned for 2015.
The final CRM Watchlist 2014 vendors, though we still have the consulting/SIs - three of them - to go. NexJ, PROS and UserVoice: Three companies not alike at all, but three companies having a major impact on the market. All winners. All even bigger potential. Read on.
* REQUIRES SALESFORCE CRM with API access* Get relevant meeting information in a mobile-friendly package - sell better!* Instantly...
We enter the final stretch with three companies that I literally can't categorize - BPMonline, Janrain, and Lattice Engines. They're all unique in their own ways, but all winners of this years Watchlist. Take a gander.
Fueled with $10 million in venture funding from September 2013, developer of popular small-business CRM overhauls contact management features.
SugarCRM believes that businesses are beginning to learn about what customer relationship management systems can do for their relationships with customers.
Monday, you had CRMnext, Infor and NetSuite as CRM suite providers. Today SAP and SugarCRM are here for your scrutiny. Can life get any better?
The CRM Watchlist 2014 winners have been harder than ever to characterize. But there are some vendors who, for example, provide product suites that won so I created the Suites category. Today, we look at CRMnext, Infor and NetSuite and Wednesday, SAP and SugarCRM. Let's get crackin'.
If you are looking to replace Yammer, Microsoft Office, Salesforce, Dropbox, Basecamp and Skype with a single out-of-the-box collaboration solution then you might want to have a look at Bitrix
Jive is on the upswing, if JiveWorld 2013 is any indicator. See what you think by looking at what they are doing and what they need to do.
Oxfam's CIO David Horner spoke about the technology delivering NFPs greater transparency, accountability, and community engagement.
SugarCRM has been one of the nicest success stories in the CRM industry, often taking what were seemingly difficult steps and turning it into gold. It's at a nodal point, and has a couple of things it has to do to cross to the next level, but on the whole it remains in a righted ship. But it has to do those things outlined below. Really have to do them. For real.
VerticalResponse touts connections to Microsoft Dynamics, NetSuite, and other cloud CRM applications, while BatchBook creates integration with HootSuite.
Infusionsoft is one of five conferences I've been to in April, and its was incredibly revealing. There is no question that Infusionsoft is the player to beat in the small business customer-facing technology world. There are things it has yet to do, but it is unquestionably a player.
Microsoft Convergence 2013 wasn't flashy; it wasn't mind blowing or even super energetic, though it had enough energy. But it was important to be there, to understand what Microsoft was doing and to see where they were going.
This is now truly the final post for the 2013 CRM Watchlist. It consumed 4 months of my life and thus, if you read my stuff, 4 months of yours. But it ends on a really good note. Today we look at the smaller impact players, two who affect particular markets. That would be Solvis Consulting and The Pedowitz Group. I'll make you read it to find out which markets they impact. Have fun and see you around.
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