Daylite helps businesses organize themselves with tools such as shared calendars, contacts, tasks, projects, notes and more. Enable...
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Empired grows its customer relationship management capabilities with the acquisition of eSavvy, one Microsoft Dynamics CRM partner in Australia.
Fueled with $10 million in venture funding from September 2013, developer of popular small-business CRM overhauls contact management features.
Revenue-management company ServiceSource adds integration with CRM providers to its Renew OnDemand SaaS product, plus more metrics.
The UK software company Sage is to take on its enterprise resource planning rivals in the cloud by developing some of its products to run on Microsoft's Windows Azure platform.According to the company, the first such product in the UK will be Sage 200, a suite that encompasses business intelligence (BI), customer relationship management (CRM) and financial management software.
New forms of customer relationship management are moving to the forefront of enterprise capabilities as companies begin a new era of investment in the function, says new data. But are companies really ready to get more social and mobile, or they just reacting to seemingly irresistible customer demand? The companies that understand how to employ new CRM trends strategically seem most likely to benefit.
ASTARICKS(R) PLUS is a ground breaking Windows app that interacts with the ASTARICKS CARD SYSTEM. The app works on both Windows 7...
I've been reading a judgement from the English courts concerning a botched 40 million pound (US$62.7 million) CRM (customer relationship management) project which EDS was supposed to carry out for BSkyB.
MYOB is expanding its EXO finance and business management suite for large businesses to include a customer relationship management (CRM) module.
Pipeliner is a new take on CRM. We've created a visual view of the sales pipeline that keeps sales teams, and companies, on track....
The company has bought web management software firm FatWire, with a view to integrating its products with its CRM and e-commerce applications
Meeting customer expectations is a high or top priority for 80 per cent of respondents to the 2010 ZDNet IT Priorities survey, yet 40 per cent have no plans to implement a customer relationship management (CRM) solution. Can you really satisfy customers without one?
Sydney Water has put out a tender looking for a two-year support service for its troubled Siebel customer relationship management (CRM) system.
Community platform company Get Satisfaction has raised $6 million in funding, expanded its management team and launched plans to expand to take on the enterprise social CRM field.
Policelink, the non-urgent contact centre for Queensland's police service is set to go live this Sunday, with customer relationship management (CRM) software set to slash call response times.
IT services firm CSG has acquired customer relationship management (CRM) company Aaromba Technologies.
Enterprise software is rapidly evolving to reflect the growing importance of social software. Nowhere is this change more obvious than in customer relationship management (CRM).
Customer relations management upstart Jesubi on Tuesday announced its first product, an eponymous CRM solution that streamlines unwieldy Sales Force Automation programs through a sleek interface, templates and reports.
Customer relationship management is an interesting and important part of the enterprise technology landscape. Given the significance of CRM, this blog is long overdue devoting attention to CRM failures. I'm now rectifying that problem.
Small businesses seeking robust, powerful and affordable CRM software will find that ACT! by Sage 2009 fits the bill perfectly.
NetSuite's Australian office yesterday said it intended to extend its drive to capture Salesforce.com customers by significantly undercutting its rival's prices on its customer relationship management (CRM) offering.
Despite the recession 2009 is going to be a critical year for all of those key vendors that best describe their turf in acronyms--CRM, ERP, BPO and perhaps a relatively new one VRM.Those acronyms, which stand for customer relationship management, enterprise resource planning, business process outsourcing and vendor relationship management, respectively, are going to be more than just a jargon in the year ahead.
Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives required to build consumer and enterprise software, Oracle's ability to combine both into a single package is a significant achievement.