PlayMaker CRM Mobile allows sales representatives to easily access up-to-date information related to critical referral source profiles,...
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Salesforce's co-founder also clarified that the CRM giant's mobile strategy is focused on iOS, Android, and Windows Phone -- but not Blackberry.
Nutrisystem is hoping a mobile platform called NuMi can reach DIY dieters. Aditi Gokhale, Nutrisystem's digital chief, talks shop, CRM platforms and digital strategy.
Series B funding will help mobile sales productivity company Clari develop its software and marketing operations.
Updated versions of the Work Manager, Inventory Manager, CRM Service Manager apps will only be available on the latest version of its mobile platform.
The state-owned telco will offer a digital wallet, mobile POS, and CRM, as it braces itself for the impending regulatory shift where its income stream from concession revenues will disappear.
Mothernode CRM Mobile Mothernode mobile gives you the CRM features you need to service your customers and prospects from the palm of...
Companies ranked customer relationship management as the mobility application that would provide the most significant impact to their businesses, according to a survey by IDC commissioned by IFS.
Innovation at the edge of the enterprise is transforming the profile of CRM, bringing cloud, social and mobile to the fore.
QuickCRM for SugarCRM and SuiteCRM provides:- Access to all majors SugarCRM Modules- Search by name and "My items"- Global Search-...
Microsoft is delivering cross-platform support in two phases, and will make its mobile, native CRM clients, due out next year, free.
The good news: Microsoft is adding cross-browser support to the Q4 2012 Dynamics CRM upate coming in December. The bad news: Its promised cross-platform CRM apps are delayed again.
In a blog post that largely slipped under the radar, Microsoft officials have acknowledged planned cross-platform, cross-browser support for Dynamics CRM has slipped.
Mobile strategy for customer relationship management not only "imperative", but offers better returns on investment from improved sales conversions and cost efficiencies, analysts say.
Singapore Changi Airport turns to technology for solutions to maintain consistent customer service standards and better serve growing number of passengers.
New forms of customer relationship management are moving to the forefront of enterprise capabilities as companies begin a new era of investment in the function, says new data. But are companies really ready to get more social and mobile, or they just reacting to seemingly irresistible customer demand? The companies that understand how to employ new CRM trends strategically seem most likely to benefit.
Good things happen when consumer understanding meets enterprise requirements with a partner willing to understand needs. This is how it works.
Pressure on contact centers in Asia to raise service quality with onshoring and region's maturing social media usage, say Genesys executives, who add technology can make customer service worse if not implemented correctly.
Microsoft will deliver mobile versions of its Dynamics CRM app and service for iPad, iPhone, Android phone, BlackBerry and Windows Phone 7 in the second quarter of 2012.
Investment aimed at growing German software maker's market presence in China where SAP plans to double its offices and workforce.
Sponsored by Sap
SAP is arguably the leader in the enterprise mobility app market. See the latest apps we've got on offer.
Open source advocates identify five common misconceptions and explain why these are untrue as technology and industry mature.
Social CRM is one of the most important enterprise software trends. At a recent conference, I convened a group of experts to explore cloud, social, mobile, big data and other important topics. Watch the entire panel discussion here.
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