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PlayMaker CRM Mobile

PlayMaker CRM Mobile allows sales representatives to easily access up-to-date information related to critical referral source profiles,...

February 24, 2015 By PlayMaker CRM

Mothernode CRM

Mothernode CRM Mobile Mothernode mobile gives you the CRM features you need to service your customers and prospects from the palm of...

February 23, 2015 By Mothernode

QuickCRM for SugarCRM

QuickCRM for SugarCRM and SuiteCRM provides:- Access to all majors SugarCRM Modules- Search by name and "My items"- Global Search-...

February 17, 2015 By NS-Team

CRM investments ramp due to social media and smart mobility

New forms of customer relationship management are moving to the forefront of enterprise capabilities as companies begin a new era of investment in the function, says new data. But are companies really ready to get more social and mobile, or they just reacting to seemingly irresistible customer demand? The companies that understand how to employ new CRM trends strategically seem most likely to benefit.

May 6, 2012 by

Customer frustration at 'all-time high'

Pressure on contact centers in Asia to raise service quality with onshoring and region's maturing social media usage, say Genesys executives, who add technology can make customer service worse if not implemented correctly.

March 13, 2012 by

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