Crm+mobile

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August 27, 2015 By Sellf

Sellf

Sellf is a cloud mobile CRM designed to meet the needs of sales agents, freelancers and small teams, to help them manage their customers...

July 20, 2015 By PGCSoft

CRM-Express eSales

CRM-Express e-Sales is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers,...

July 20, 2015 By PGCSoft

CRM-Express Standard

CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers. Features include...

May 6, 2012 by

CRM investments ramp due to social media and smart mobility

New forms of customer relationship management are moving to the forefront of enterprise capabilities as companies begin a new era of investment in the function, says new data. But are companies really ready to get more social and mobile, or they just reacting to seemingly irresistible customer demand? The companies that understand how to employ new CRM trends strategically seem most likely to benefit.

March 13, 2012 by

Customer frustration at 'all-time high'

Pressure on contact centers in Asia to raise service quality with onshoring and region's maturing social media usage, say Genesys executives, who add technology can make customer service worse if not implemented correctly.

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