Salesforce added an "intelligence engine" to the Service Cloud to make it easier to assign customer support cases across multiple channels.
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Cloud services provider Bulletproof and Hitachi Data Systems Australia are in the latest list of companies to be added to the Australian Department of Finance's whole-of-government cloud services panel.
Concerns about data location, security and privacy risks - as well as software integration problems - mean that 7 out of 10 UK organizations spend less than 10 percent of their IT budgets on cloud services
Data#3 has announced that its maintenance, software, and consulting business drove up its net profit after tax by 39.2 percent in the first half of the 2015 financial year.
Nine new suppliers including Dimension Data and iiNet have joined companies such as Microsoft and IBM on the Australian government's cloud services panel.
Vocus Communications has delivered solid results for the first half of the 2015 financial year, underpinned by the increase in demand for its data services and product suite, and its acquisition strategy.
A new big data platform-as-a-service offering is expected in the fourth quarter of 2015, based on Pivotal Hadoop software.
A three year, £1.5bn investment goes toward speeding up 4G and providing reliable voice and data services for 99 per cent of the UK's population.
Under Armour, thanks to its acquisitions of three fitness app firms -- including MyFitnessPal, has amassed a lot of athlete data. But will that data help its core business?
Gmail and other international, web-based communications services won't be caught up in the government's mandatory data-retention scheme, according to the Attorney-General's Department.
Microsoft is privately testing a public-facing version of its Cosmos big-data service, which features new analysis and storage engines, plus a new SQL-IP language.
The lobby group representing technology giants including Google, Twitter, Microsoft, and Facebook has said that the mandatory data-retention legislation before the Australian parliament could see its own services caught up by the scheme.
Equinix said it plans to use Nimbo's portfolio to build out its portfolio of professional services, with a focus on data center migrations and hybrid cloud solutions.
Should your enterprise own its data center? Would it be better to use the services of a hosting or collocation company? Does the emergence of cloud computing make this decision easier?
Hitachi Data Systems' Andrew McGee may only be halfway through his first year as chief technology officer, but he has brought a wealth of experience with him to the role.
Ford's big data and mobility experiments set the stage for positioning the automaker more as a software and systems outfit. Ford is a good example of how every company is now a technology company.
Spark New Zealand has rolled out its 4G data service in more than 70 cities, towns, and other locations, with the telco claiming that it now covers roughly two thirds of the country's population.
The Queensland Department of Health is working to patch what it is calling a 'computer infrastructure issue' that has affected the department's central data service centre, which is hooked into the state's hospital network.
A whole-of-government multi-use list for vendors of data analytics tools and services to be opened for application requests in early January will play a central role in the ATO's data and analytics program, set to kick off next year.
Fresh off its acquisition by EMC, the data backup provider continues to extend its data recovery and backup services beyond Salesforce and Google Apps.