Dell+experience

Showing results 1 to 14 of 14

What happened to Dell?

I've worked with Dell systems since 1997. Over these years, my general experience with Dell has been a positive one, with an occasional hiccup here and there with bad support, faulty hardware, etc.

March 3, 2010 by

My Experience with Dell's Namastechnical Support

Despite my dislike for all things outsourced, my first experience with DELL's call center in India was a largely positive one.So this week, during a particularly intense session of software testing, the 500GB hard drive on my DELL Precision 530 decided to kick the bucket.

June 24, 2009 by

Preventing the old coffee-in-the-keyboard trick

A while back, I had a rather unpleasant experience with coffee leaping out of a mug and attacking the keyboard of a new Dell computer (see the string of posts beginning with The old coffee-in-the-keyboard trick).Darby Green, an entrepreneur in New Zealand, discovered the series of posts describing my soggy experiences and sent me a note suggesting a solution.

April 21, 2009 by

Vista Media Center takes over the living room

In June, I recounted my out-of-the-box experience with a new Dell PC running Windows Vista. In July, I took the plunge and moved this system out of the office and into the living room. With a few extra bits of hardware, everything is working together perfectly. If you've considered doing the same thing, read my advice and check out the accompanying image gallery.

August 23, 2007 by

Day 3 with a new Dell and Vista

I’m documenting my experience with a new Dell C521 running Windows Vista. After an initial glitch that requires an onsite service call from Dell, I'm back in business. Today's goal is to stress-test the machine using a selection of real-world applications and see how it performs under fire. How much can a $500 PC handle before it falters? The answer even surprised me.

June 14, 2007 by

Day 2 with a new Dell and Vista

I’m documenting my experience with a new Dell C521 that arrived last week. Day 1 was uneventful, as I unpacked the pieces, backed up the original hard drive and replaced it with a new larger drive, and installed a few updates. Well, uneventful except for the BIOS update I left running overnight… On Day 2, I get to put Dell's support to the test as the system is completely unresponsive.

June 12, 2007 by

Outlook 2007 upgrade blues

Jason Busch reports on his unpleasant experience trying to get Vista and Office 2007 to work on a new $2,800 Dell M1210 notebook systems with 2GB of memory that came preloaded with the new operating system and office suite. His issue: The problem -- which is absolutely inexcusable -- is that Office 2007 (Outlook, specifically) crawls, even on this superfast machine.

February 26, 2007 by

Rupert Goodwins' Diary

Friday 22/09/2006 Tomorrow, I experience the joy of modern air travel as I waft Intel Developer Forum-wards in the back of Dell-defying Virgin Atlantic flight VS19.

September 22, 2006 by

Rupert Goodwins' Diary

Monday 14/8/2006 Sales of asbestos underpants soar as the Dell Exploding Laptop Experience starts to hit home. The unprecedented recall of 4.

August 18, 2006 by

China PC growth rate slows

The growth rate for PC shipments in China dropped to 13 percent in the third quarter, far slower than earlier rates, according to a preliminary report from researcher IDC. In the first quarter of 2001, for instance, PC shipments in China grew by 49 percent compared with the same period a year earlier. China accounts for roughly 43 percent of PC shipments to Asia, so the slowdown in growth could be ominous. "China has thus far been the poster child for the PC market, and a moderation in growth does not bode well for the industry," Ashok Kumar, an analyst with Piper Jaffray, wrote about IDC's findings. As in the United States, Dell Computer was the only large multinational PC maker to experience growth in China. Compaq, Samsung and IBM all saw sales shrink in the third quarter in China. Although Dell grew faster than China's Legend computer, Legend remained firmly in the No. 1 spot with 660,000 units.

October 24, 2001 by

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