Salesforce has won mindshare at a level so substantial that all other companies -- including much bigger ones -- compete against it. Salesforce is Elite, all right. But is it perfect?
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RelateIQ, which was bought by Salesforce last year, makes a data-driven CRM platform that delivers sales insights in real time.
Microsoft and Salesforce are on their way to delivering on the jointly developed CRM apps and connectors the two companies promised earlier this year.
Kicking off the announcements less than a week before Dreamforce, the CRM giant has plotted new directions for its cornerstone Sales and Service Clouds.
The CRM giant has launched Salesforce for Startups, a program designed to familiarize young companies with its software and platform offerings.
Series B funding will help mobile sales productivity company Clari develop its software and marketing operations.
Call centers are important hubs of marketing and customer insights. That's why this Salesforce integrator considers them increasingly central to CRM strategy.
What does the newly forged Microsoft-Salesforce partnership mean for Microsoft Dynamics CRM customers and partners?
Salesforce and Microsoft have agreed to tighten ties between Salesforce's CRM apps and platform and Microsoft's Windows and Office.
Microsoft and CRM rival Salesforce.com may be poised to announce a deal certifying Salesforce apps to run on the Azure cloud.
Salesforce1 for financial institutions is said to be phase one in a series of services targeted toward retail banks, wealth management companies, and insurance providers.
Here are some thoughts on how I see the CRM market moving and various tech companies and projects that I think you'll find to your liking.
Zoho and others have ended integration with LinkedIn after the business social media company decided on two developer partners in the CRM industry: Microsoft and Salesforce.
The CRM giant adds more than 700,000 square feet of workspace with Salesforce Tower. The building is currently under construction above San Francisco's Transbay Transit Center
Co-founded by a former Salesforce executive, GetFeedback attempts to one-up the competition with its CRM-like focus and a bevy of customization features.
Now commercially available on AppExchange, Spanning Backup for Salesforce can be managed from directly within the CRM application.
UPDATED: The ShoreTel Sky for Salesforce application in particular will enable users to be able to automatically log all calls, voicemails and SMS messages.
Today begins the CRM Watchlist 2014 reviews. The Elites get first dibs on the discussion. Up first the vendor generalists: Salesforce and Microsoft.
This year, at Dreamforce 2013, Salesforce took an important step toward achieving a 10-year-plus vision, making the company more imposing than ever - they fix a few things.
Announced during Dreamforce 2013, the awards recognize cloud integrators who are particularly good at translating business needs into viable Salesforce deployments.