Showing results 1 to 20 of 24

February 1, 2010

How document management can help you survive this downturn

You need a reminder that the economy is in the dumps right now as much as a paraglider needs a tornado. But the fact remains, the flow of currency is partially paralyzed, and that means skittish companies are cutting budgets and scrutinizing the management of IT expenses, kind of like they did in '02 post dot-com bubble bust.

January 15, 2009 by

Means to an end: New HP management tools address green IT challenges

I'm sure it doesn't surprise you (given the state of the economy) that More and more often, various data center management tools are being repositioned under companies' green IT initiatives. It makes sense, if you think about it, because the two truly proven IT strategies that have had a direct impact on green initiatives AND that have a demonstrable, almost immediate return on investment message are consolidation and virtualization, which present very thorny management challenges.

December 15, 2006 by

Vendor Relationship Management and The Support Economy

When I read The Support Economy a few years ago, it resonated in a Cluetrain-esque sort of way.  If I recall correctly, one of its main premises is that due to the considerable pain presently involved in managing one's relationships with vendors, an economic shift would take place around alleviating (and hopefully eliminating) this pain.

February 14, 2006 by

Is Work Broken?

Tonight, I'm speaking to a post-grad class at the University of New Mexico. The course is being taught by my friend Dr. Bob Grassberger, a man who knows more about knowledge management in his little finger than I'll probably ever learn. His Ph.D. candidates are spending the semester exploring "Building the High-Performance Workforce in the Global Economy".

March 9, 2004 by

AU government scraps NOIE

The National Office for Information and Economy (NOIE) bowed down today as it made way for a new Australian Government Information Management Office (AGIMO), currently headed by acting NOIE chief executive officer John Grant.AGIMO's focus is on "promoting and coordinating the use of new information and communications technology for delivery of Australian government programs and services," said federal IT and Communications Minister Daryl Williams.

November 24, 2003 by

ROI Still Elusive in Customer Management

AMR Research’s recent IT Spending survey revealed that despite the slowing economy, organizations continue to invest in customer management technologies; however, the majority are still not reaping real business ROI.The Bottom Line: Avoid uncertainties in investment return.

October 13, 2003 by

SAP Revenue Still Flat But Profits Up 25 Percent

SAP posted mostly flat revenues but significantly improved profits in its third quarter. The enterprise software giant is still feeling the effects of the difficult economy, but management was pleased by the results in the United States, where software revenues increased by 35% from 3Q02.

July 9, 2002 by

WTO: Singapore's future lies in services

As China grows in importance in the production sector, the WTO's director-general recommends that countries like Singapore turn to services. With China's rising importance as a production hub, mature countries such as Singapore should turn to exporting its knowledge-management expertise in the form of services to stay relevant in the global economy.

May 6, 2002 by

Siebel doubles up in Aisa

Terence Chan's obsession with customer service is bringing in the business for Siebel Systems. Despite last year's battered economy, the Customer Relationship Management (CRM) software giant registered over 100 percent revenue growth in South Asia. And it is anticipating a better 2002. "The need to build better customer relationships to improve loyalty and sales cannot be denied--even with a contrained IT budget," noted Chan. "Moreover, the Asian CRM market is only at the beginning of the growth curve," he said. Specifically, huge opportunities are expected to come from the financial services and telecommunications industries--areas which Siebel has been dominating globally. The firm will also actively pursue deals in emerging markets, such as government, pharmaceutical, high-tech, travel and transport. Last year, Siebel scored major wins with the Development Bank of Singapore, Virgin Mobile in Singapore, Malaysian National Insurance and telecommunications service provider Advanced Info Systems in Thailand. For the full story on CNet Asia see,39001094,39042326,00.htm--CNet Asia's Irene Tham, Special to ZDNet News


You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.
See All
See All

Most Popular