Is a lack of non-executive directors with digital experience holding back businesses?
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Mobile will power customer experiences and drive digital transformation across Asia-Pacific in 2015, predicts Forrester, but most businesses won't be able to provide the necessary services to service mobile consumers.
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Mastering digital transformation under the pressure of possible disruption is challenging, especially with so many lacking the management and experience necessary. Clear direction and initiative from the right leader can make a substantial push forward.
The market for CRM software continues power ahead thanks to a shift to software-as-a-service (SaaS) which now represents almost half of CRM revenue, say the analysts.
Bob DeRodes will be charged with establishing Target's digital roadmap and improving security. He has security, retail and payment system experience.
Penultimate is Evernote's "DNA" for building digital handwriting into the software company's flagship product.
We stop by this year's annual Shop.org summit, where digital retailers met to press the flesh with old friends and new -- and perhaps make a sale. The chatter at this year's show? Two words: customer experience.
Technologies such as Google Glass and 3D printers are beginning to bend and blend our experience of physical and digital realities...
People are going to stick with paper billing for some time, which means digital mailboxes are unlikely to experience widespread adoption in the near future, according to Avi Greenfield, HP Exstream portfolio innovation manager.
The mobile and digital payment company is running a competitive trade-in under which it will help retailers get outfitted with an iPad solution in exchange for old cash registers.
Looking at data isn't the most flashy thing to do all day, but the team at Panic just launched their Status Board app for the iPad to help improve the experience.
Rolling Stone released a digital edition of its eponymous magazine for the iPad and iPhone this month but print subscribers are irked that they have to pay full price to get it.
Evernote continues to roll out free applications to improve your life and their new Food 2.0 application, optimized for the iPad, is perfect for holiday cooking.
The elderly often find technology to be physically challenging to embrace. The iPad mini is changing that due to its small size that is light enough to be easy to handle.
You can find ebook apps and access bookstores from a number of vendors on iOS and the latest addition comes from Sony. They started the modern eInk experience and you can now get access to that old content on your iPad or iPhone.
With the release of the iPad mini and its updated big brother, the 4th-generation iPad, I just had to pick them up to see if they live up to the hype. Here's my experience so far.
Can Windows 8 replicate the "it just works" experience of iPad, or is Windows RT a better bet...?
There's no better time to go blind than the present, with all the benefits that digital technology can offer. But a lifetime in tech should have warned me — the promise of IT rarely holds up to the experience of having to use it.
As the owner (and heavy user) of both the iPad and the Nexus 7, the superior user experience (UX) of the iPad tells me a smaller iPad will quickly surpass the Nexus 7, hands down.
iPad mania is all the rage in the airline industry. But does it make a jot of difference to the customer experience? Not as far as I can tell.
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