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​State and local governments to get myGov for free

Australian Communications Minister Malcolm Turnbull has said that the federal government will offer state and local governments the use of its myGov portal for free, as it works to ramp up public and private collaboration with its Digital Transformation Office.

May 5, 2015 by

Inside Telstra's digital contact centre

Deep inside Telstra's Adelaide office, a team of 30 has been recruited to answer between 1,000 and 1,500 tweets, Facebook comments, and Crowdsupport posts as the company looks to become truly digital.

March 30, 2015 by

IDC has blind faith in chief digital officers

IDC says that 60 percent of CIOs in global companies will be supplanted by the chief digital officer when it comes to implementing digital services. Will chief digital officers even exist in 2020 when every business is digital?

October 30, 2014 by

Sponsored by SAP

Digital Transformation, Part 4: The Role of Leadership

Mastering digital transformation under the pressure of possible disruption is challenging, especially with so many lacking the management and experience necessary. Clear direction and initiative from the right leader can make a substantial push forward.

September 24, 2014 by

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