Deep inside Telstra's Adelaide office, a team of 30 has been recruited to answer between 1,000 and 1,500 tweets, Facebook comments, and Crowdsupport posts as the company looks to become truly digital.
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Australian Communications Minister Malcolm Turnbull has said that the new Digital Transformation Office will share its successful applications with governments and industry.
The Bank of Queensland has reported that digital improvements made to its back office systems during the first half of the 2015 financial year helped its statutory profit after tax reach AU$154 million.
Western Digital has introduced new datacenter hard drives that deliver the lowest power consumption of any high-capacity 3.5-inch hard drive available today.
With the move to buy Skyera, Western Digital is looking to beef up its HGST unit's solid state storage knowhow as flash storage becomes common.
IDC says that 60 percent of CIOs in global companies will be supplanted by the chief digital officer when it comes to implementing digital services. Will chief digital officers even exist in 2020 when every business is digital?
Number of chief digital and chief data officers keep doubling every year as organizations seek leadership to embrace tech-driven opportunities.
Lisa Davis, CIO at Georgetown University, explains how colleges and universities must adapt to the changing landscape of technology in education.
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Mastering digital transformation under the pressure of possible disruption is challenging, especially with so many lacking the management and experience necessary. Clear direction and initiative from the right leader can make a substantial push forward.
Changing technologies, client expectations, competition and an evolving market environment have forced business process outsourcers to adapt. Here's what you need to know.
Digital business transformation is the latest buzzword. These stats demonstrate how to gain real business benefit from the trend.
Research explains how marketers and the CMO can become leaders in digital business transformation.
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Marketers have a special role to play as advocates between brands and consumers. These four tips will help you create authentic, great relationships with buyers and prospects.
A conversation with C-level executives sheds light on what organizations must do to succeed in times of turbulence, rapid change, and shifting roles.
Microsoft is consolidating teams in Office, Windows, Surface and Perceptive Pixel to work on a unified digital inking strategy and set of technologies.
While many businesses are already long removed from paper use, Sony's not-quite-a-tablet annotation and document-sharing device is targeted toward paper-heavy environments.
SAP will now resell Adobe Marketing Cloud with its HANA platform and the hybris e-commerce suite. Both companies will chip in for marketing, sales and development costs.
The key factors driving senior executive hiring include big data, adoption of cloud services, and cybersecurity, according to recruitment firm CTPartners.
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