Showing results 1 to 20 of 52

Remote Utilities Server

Remote Utilities Server (formerly Gateway Mediation Server) is a free program that runs locally on your premises and provides remote...

2 days ago by Usoris Systems

IT helpdesk must up ante in cloud, BYOD era

Growing prevalence of cloud services and personal devices in companies' IT environments means the helpdesk risks becoming irrelevant unless it enhances the promptness and quality of support to end-users.

April 11, 2013 by


The MphRx Mobile Connect Lenoxhill Hospitals software program allows Radiologists and Physicians to access and view radiology images...

2 days ago by MphRx


NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer...

December 16, 2014 by Dendory

Blackberry Storm set for lift-off?

Updated: Does Verizon Wireless finally have a date to roll out the Blackberry Storm?In a conversation with Verizon's helpdesk on an unrelated issue, a customer rep spilled the beans that the release date is Nov.

November 10, 2008 by

Fourth quarter IT hiring outlook: The helpdesk is hot

Eleven percent of CIOs plan to add IT workers in the fourth quarter, 3 percent plan cuts and help desk and technical support are the hot categories as customer and user support trumps projects focused on growth.Those are a few of the notable takeaways in an IT hiring and skills report from Robert Half Technology, a technology staffing firm.

September 2, 2008 by

T-Mobile Germany announces the MDA Vario IV, an HTC Diamond-like device with a QWERTY keyboard

I am pretty excited about the upcoming HTC Diamond, especially when it comes to the U.S. with 3.5G data support. I received a press release from HTC and T-Mobile Germany announcing the previously rumored HTC Raphael (aka T-Mobile MDA Vario IV). This newest device has the cool TouchFLO 3D technology and UI seen on the HTC Diamond, but then takes it even further with a 640x480 VGA touch screen display and slide-out QWERTY keyboard (with a dedicated number row). The Mobile Phone Helpdesk has lots of photos and details on this new device, the HTC Diamond (MDA Compact IV), and HTC Advantage 7510 (Ameo 16GB).

May 28, 2008 by

The BT Crowd

Our esteemed national incumbent has just sent out a press release detailing the ten stupidest things customers have allegedly told their IT helpdesk services. Some of these (the second in particular) are - by IT standards - hoary chestnuts by now, but I'm willing to give BT the benefit of the doubt that people still say 'em.

February 1, 2007 by

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