Axence nVision Pro provides network and user activity monitoring, software and hardware inventory, data leak prevention, remote control,...
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One of my first jobs as tech director is to create a helpdesk for users across the district to submit support tickets, check the status of the tickets, and for me to aggregate data on support needs (i.e.
I am pretty excited about the upcoming HTC Diamond, especially when it comes to the U.S. with 3.5G data support. I received a press release from HTC and T-Mobile Germany announcing the previously rumored HTC Raphael (aka T-Mobile MDA Vario IV). This newest device has the cool TouchFLO 3D technology and UI seen on the HTC Diamond, but then takes it even further with a 640x480 VGA touch screen display and slide-out QWERTY keyboard (with a dedicated number row). The Mobile Phone Helpdesk has lots of photos and details on this new device, the HTC Diamond (MDA Compact IV), and HTC Advantage 7510 (Ameo 16GB).
Retail chain Myer will outsource its IT operations to IBM in a five-year deal announced yesterday. "Under the scope of the contract, IBM will supply a range of IT services to Myer, including AS400 support, mid-range services, data networking, desktop, applications maintenance and development and helpdesk services," the retain chain said in a statement.
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