Businesses can leverage missed calls, voice, e-mail, apps, and SMS-based products to offer, at zero cost to users, services such as alerts, notifications, voting, product sampling, surveys, and feedback submission.
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In advance of the App Center's launch, Facebook has added two new metrics to Insights for developers to better gauge user interaction with their apps: App Ratings and Negative Feedback.
OneDesk collects feedback and ideas from internal sources and social media; a new API allows it to integrate with apps from NetSuite, Oracle, SAP and Salesforce.com.
The head of a US Photoshop user group has begged Adobe to delay its recently-introduced upgrade policy, which will force people using Creative Suite 4 apps or earlier versions to pay twice to upgrade to the upcoming Creative Suite 6 iterations of those apps.Adobe said earlier this month that it was changing its upgrade policy for people using Creative Suite (CS) apps such as Photoshop and Illustrator, so that only those who already have the last major version can upgrade to the new version.
Google Apps will roll out a new commenting feature that allows you to solicit feedback, resolve issues and keep a record of multi-author document changes.
Both mobile app developers and OS makers equally responsible for ensuring apps are and remain in top condition, which underscores importance of diligence and user feedback, note market observers.
At the Web 2.0 Expo in San Francisco, Palm Senior Vice President of Applications and Services Michael Abbott announced an early access program of the company's new developing platform, WebOS. The new platform will run apps natively on the device and enables greater integration with cloud applications like Google and Facebook. Abbott stressed that the company is looking for developer feedback and that the platform is evolving.
Obviously Google is scrambling to undo some PR damage caused by this week's Apps outage. I certainly received some negative feedback on my proclamation of continued faith in all things Google and willingness to roll out their Apps for Education, regardless of the problems.
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