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Salesforce added an "intelligence engine" to the Service Cloud to make it easier to assign customer support cases across multiple channels.
Cloud services provider Bulletproof and Hitachi Data Systems Australia are in the latest list of companies to be added to the Australian Department of Finance's whole-of-government cloud services panel.
If MPs can't even be bothered to learn about the work tools they use every day, what hope is there for intelligent debate on mandatory data retention?
The IoT is a compelling concept, but it's not yet clear precisely how the flood of data it will unleash should be handled by the world's networks and data centres.
Experts explain how falling costs, easier collection methods, and better analytic tools are making big data a true competitive for companies big and small.
Can a Linux company and a networking power join forces to make an open-source cloud and software defined network that's good enough for telecommunications data-centers? Canonical and Juniper think so.
The two tech startups are connecting their platforms to enable brick-and-mortar merchants using Square's payment services to create a branded online store via tools from Bigcommerce.
Concerns about data location, security and privacy risks - as well as software integration problems - mean that 7 out of 10 UK organizations spend less than 10 percent of their IT budgets on cloud services
Data#3 has announced that its maintenance, software, and consulting business drove up its net profit after tax by 39.2 percent in the first half of the 2015 financial year.
Nine new suppliers including Dimension Data and iiNet have joined companies such as Microsoft and IBM on the Australian government's cloud services panel.
Vocus Communications has delivered solid results for the first half of the 2015 financial year, underpinned by the increase in demand for its data services and product suite, and its acquisition strategy.
Salesforce has updated its Analytics Cloud with the aim of adding more mobile editing and charting tools.
Microsoft is delivering a preview its HDInsight big-data service on Azure available to Linux users, and is making its machine-learning service generally available.
A new big data platform-as-a-service offering is expected in the fourth quarter of 2015, based on Pivotal Hadoop software.
A three year, £1.5bn investment goes toward speeding up 4G and providing reliable voice and data services for 99 per cent of the UK's population.
Gmail and other international, web-based communications services won't be caught up in the government's mandatory data-retention scheme, according to the Attorney-General's Department.
Microsoft is privately testing a public-facing version of its Cosmos big-data service, which features new analysis and storage engines, plus a new SQL-IP language.
The lobby group representing technology giants including Google, Twitter, Microsoft, and Facebook has said that the mandatory data-retention legislation before the Australian parliament could see its own services caught up by the scheme.
Equinix said it plans to use Nimbo's portfolio to build out its portfolio of professional services, with a focus on data center migrations and hybrid cloud solutions.