Datacom has secured a four-year control with IP Australia to digitise and migration its services online to create an integrated customer experience solution for the government agency.
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Telstra is expanding its growing network services portfolio with the addition of Melbourne-based O2 networks, in a deal believed to be worth AU$60 million.
The Korean electronics giant said the new research and development labs will focus on advanced software, content and services and user experience for consumer products.
After taking down services including AVG, RedTube and Alexa and claiming responsibility, pro-Palestinian hacking group KDMS Team is under investigation by Network Solutions.
One quarter of APAC businesses have invested in big data, according to a research report just released by Gartner. Customer experience use cases are top priority, especially in financial services and retail — a trend that's reflected in Australia.
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We can purchase goods and services in more ways than ever before, but rather than focus on that fractured multiplicity, smart companies will provide a singular, consistent customer experience across all channels.
Servers are big boxes of stuff just waiting to break. Over the weekend I got to play network administrator, and the experience has convinced me it's time to get rid of my dedicated server and move everything to hosted services.
O2 has launched a new 24 month tariff that decouples the cost of the handset from the cost of the services, meaning customers can upgrade their handsets whenever they want, or alternatively, cut the cost of the contract by not upgrading the device at the end of the term.
Web users in Asia can experience Google's services at an estimated 30 percent faster speeds once new data centers in Singapore, Taiwan and Hong Kong, come online this year.
The Universal Services Obligation was all about ensuring that everyone had a phone service. Now that NBN Co is charged with that responsibility, do we really need a USO?
E2 evolves to focus on mobile, data, analytics, cloud services and user experience and design
Ofcom has finalised the rules of the upcoming spectrum auction process that will allow O2, Vodafone, Three and other operators to introduce their own mobile 4G services.
Orange and T-Mobile parent EE, Three, Vodafone and O2 parent Telefonica are pooling forces to make sure digital TV services are cleared in the 800MHz band so that 4G LTE in the spectrum can go ahead as planned.
Mobile phone vendors selling Android smartphones in China replace restricted Google services with local apps and content, to make sure user experience is not compromised.
Nokia Music is one of the unique services Nokia brings to Windows Phone and we now get to experience it in the USA.
Consumer hardware increasingly a differentiator for software companies, but crux is ultimately a value-added ecosystem of content and services which hardware helps to maximize experience.
O2 has recovered from a network outage that left customers without access to voice, data and text services, but customers are unlikely to receive compensation without precedent in the UK
The UK telecoms company said it is working to restore access to 3G services for customers affected by its network outage by this afternoon
Government telecom official says country will not be able to experience 4G services before 2014, because ecosystem not ready, according to reports.
Saturation of fixed-line broadband market prompts operators to turn to value-added services for revenue growth, but market watchers note they also need to understand their network usage to provide better user experience.
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